Summary
Work History
Education
Skills
TV
Timeline
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Hashem Banirazi

Mesa,AZ

Summary

Dynamic leader with a proven track record at Abadan Women Fashion, adept in operations management and customer relations. Excelled in relationship building, increasing customer satisfaction through strategic improvements and effective team oversight. Skilled in negotiation and client service, consistently boosting brand awareness and expanding market presence without relying on numerical specifics.

Work History

Owner

Abadan Women Fashion
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Expanded business into new markets, cond

Sales Assistant

Luxur Auto Group
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Office Manager

SDC Engineering
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Sales Consultant

Big Two Toyota
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Responded to telephone and in-person requests for information.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.

Education

No Degree - Cost Accounting

University of Texas
Odessa, TX

Bachelor Of Administration - Accounting And Finance

University of Colorado
Pueblo, CO
05.1982

Associate Of Applied Business - Management Information Systems

Al Paso Community College
El Paso, TX
05.1980

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Operations management
  • Team oversight
  • Staff hiring
  • Negotiation
  • Product branding
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration

TV

I

Timeline

Owner

Abadan Women Fashion

Sales Assistant

Luxur Auto Group

Office Manager

SDC Engineering

Sales Consultant

Big Two Toyota

No Degree - Cost Accounting

University of Texas

Bachelor Of Administration - Accounting And Finance

University of Colorado

Associate Of Applied Business - Management Information Systems

Al Paso Community College
Hashem Banirazi