Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hashem Saad

Dallas ,TX

Summary

Accurate Medical Advisor & Paralegal with great communication and organizational abilities. Looking to tackle new responsibilities.

Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.

Overview

8
8
years of professional experience

Work History

Medical Advisor & Paralegal

AMS Law Group
Dallas, TX
05.2020 - Current
  • Developed effective relationships with key influencers and external organizations.
  • Checked medical trends, experiences, and approaches.
  • Completed case research.
  • Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
  • Draft Affidavits and work with providers to get medical bills and records.
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys.
  • Processed all assigned cases according to company and client service level agreements.
  • Participated in client interviews, observed questioning process and took notes to document information.
  • Issued Affidavits for all necessary records in preparation for trials.
  • Used computer databases, credit reports, and tax and legal filings to locate persons and compile information for investigations.
  • Maintained knowledge on case status, reviewing relevant records, and reporting back to clients.
  • Efficiently managed office scheduling and kept accurate notes on deadlines, motions, and other dates..
  • Assisted attorneys.
  • Handled incoming and outgoing correspondence, including mail, email, and faxes.
  • Restocked office and break room supplies to maximize team productivity.
  • Get whatever the attorneys and paralegals need
  • Communicated with vendors to place and receive orders, request maintenance services, and deliver instructions on behalf of office management.
  • Collaborated with attorneys in all stages of litigation process.
  • Communicated with witnesses regarding deposition scheduling.
  • Maintained client files according to established protocols.
  • Organized evidence for use at trial or hearing proceedings.
  • Provided administrative support such as answering phones or scheduling appointments.
  • Drafted correspondence to clients and other attorneys.
  • Advised clients on procedural matters related to their cases.
  • Proofread documents prior to filing them with courts or submitting them to opposing counsels.
  • Reviewed and organized legal documents, such as pleadings, motions, and briefs.
  • Assisted in the preparation of legal arguments and memoranda of law.
  • Prepared trial notebooks for court proceedings.

Gaming Supervisor

Gameway
Dallas, TX
08.2019 - 01.2020
  • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
  • Kept all games in compliance with airport and gaming standards.
  • Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
  • Smoothly oversaw efficient and accurate monetary transactions between front counter and customers.
  • Explained and pointed out property details to patrons.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Posted room charges such as food and telephone calls based on individual customer actions.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Service Rider

Overseas Car Care
Dallas, TX
01.2019 - 07.2019
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Worked with off-site locations to find desired items for customers.
  • Provided information about sales processes, warranty requirements and service standards.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Managed sales negotiations and financing options.
  • Communicated job status and estimated completion times.

Sales Representative

Reliant Energy Retail Holdings LLC
Dallas , TX
01.2018 - 12.2018
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
  • Monitored customer order process and addressed customer issues.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Processed orders through Reliant system and coordinated product deliveries.
  • Offered product and service consultations and employed upselling techniques.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.

Package Handler Supervisor

UPS
Dallas, TX
01.2017 - 10.2017
  • Palletized boxes to streamline movement and shipment.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Used scanners to track parcel information such as condition or receipt.
  • Assisted in loading delivery trucks with prepared packages.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Loaded completed orders on pallets according to delivery numbers.
  • Ordered and replaced warehouse supplies stock and hand tools.

Education

High School Diploma -

Oxford
Amman Jordan
06.2017

Business

Brookhaven College
Dallas, TX
01.2019

Skills

  • Patient-oriented
  • Medical data management
  • Testing and Diagnostics
  • Medical recordkeeping
  • Computer skills
  • Data management
  • Training & Development
  • Multitasking
  • Relationship building
  • People skills
  • Basic math
  • MS Office
  • Conflict resolution
  • Hospitality services
  • Listening skills
  • Meeting arrangements
  • Package and mail receipt
  • Appointment confirmation
  • Issue handling
  • Customer assistance and interaction
  • Fluent in Arabic and Spanish
  • Effective planning
  • Cash transactions
  • Administrative skills
  • Front office management

Timeline

Medical Advisor & Paralegal

AMS Law Group
05.2020 - Current

Gaming Supervisor

Gameway
08.2019 - 01.2020

Service Rider

Overseas Car Care
01.2019 - 07.2019

Sales Representative

Reliant Energy Retail Holdings LLC
01.2018 - 12.2018

Package Handler Supervisor

UPS
01.2017 - 10.2017

High School Diploma -

Oxford

Business

Brookhaven College

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Hashem Saad