Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hasher Dar

Plano

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

CVS Pharmacy
09.2021 - 05.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Tire Sales Manager

Usa Wheel And Tire
07.2022 - 04.2023
  • Increased tire sales by implementing targeted marketing strategies and cultivating strong relationships with customers.
  • Developed customized tire solutions for clients, resulting in higher customer satisfaction and loyalty.
  • Streamlined sales processes, enhancing efficiency and productivity within the team.
  • Collaborated with suppliers to negotiate favorable pricing and secure exclusive deals, increasing profitability for the company.

Customer Service Representative

Cinemark
06.2023 - 09.2023
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Customer Service Representative

Target
09.2023 - 11.2023
  • Implemented and developed customer service training processes.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Investigated and resolved accounting, service and delivery concerns.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Collections Specialist

Genpact
01.2024 - Current
  • Streamlined the collections process by creating and maintaining detailed records of customer account statuses and communications.
  • Maintained compliance with state and federal regulations during all collections activities, ensuring ethical business practices.
  • Improved customer payment compliance through negotiating mutually agreeable repayment plans.
  • Utilized advanced software systems to manage account portfolios effectively, optimizing workflow processes within the team environment.

Education

High School Diploma -

Plano Senior High School
Plano, TX
06.2022

Bachelor of Science - Computer Science

Collin County Community College District
Frisco
2026

Skills

  • Records Maintenance
  • History Research
  • Account Review
  • Account Reconciliation
  • Outbound Calling
  • Payment Posting
  • Issue Investigation
  • Conflict Resolution Techniques
  • Credit and Collections
  • Finance
  • Sales Experience
  • Collections
  • Data Entry Efficiency

Languages

Urdu
Native or Bilingual
English
Native or Bilingual

Timeline

Collections Specialist

Genpact
01.2024 - Current

Customer Service Representative

Target
09.2023 - 11.2023

Customer Service Representative

Cinemark
06.2023 - 09.2023

Tire Sales Manager

Usa Wheel And Tire
07.2022 - 04.2023

Customer Service Representative

CVS Pharmacy
09.2021 - 05.2023

High School Diploma -

Plano Senior High School

Bachelor of Science - Computer Science

Collin County Community College District

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Hasher Dar