Hashim Persaud
Central Islip,NY
Summary
Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Overview
19
19
years of professional experience
Work History
Quality Assurance Specialist
Allegiant Health
11.2019 - 10.2023
- Improved product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Conducted thorough audits of manufacturing processes, resulting in increased efficiency and reduced defects.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
- Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
- Performed batch record review to ensure accuracy.
- Created AQL forms for inspection of Raw Materials and all packaging components
- Record keeping of all SOP's
- Performed monthly monthly monitoring of Temperature & Humidity of rooms where raw materials & finished products are stored.
Document Control Specialist
Amneal
07.2015 - 09.2018
- Streamlined document control processes by implementing efficient organization and filing systems.
- Enhanced data accuracy by performing regular audits on documentation and records.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of relevant guidelines and procedures.
- Increased efficiency with the implementation of electronic document management systems for easy access and retrieval.
- Collaborated with cross-functional teams to maintain accurate, consistent, and high-quality documentation standards.
- Facilitated timely project completion by managing the distribution of essential documentation to project team members.
- Safeguarded sensitive information by establishing secure storage protocols for confidential documents.
- Supported successful audits through meticulous maintenance of accurate records and thorough preparation of required materials.
- Reduced document retrieval time by creating a comprehensive index system that prioritized ease of use.
Cashier
CVS Pharmacy
01.2006 - 02.2009
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Shoe Sales Associate
Burlington Shoes
09.2004 - 01.2006
- Increased customer satisfaction by providing personalized shoe recommendations based on individual needs and preferences.
- Boosted sales revenue with effective upselling of shoe accessories, such as insoles and cleaning products.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, ensuring accurate stock counts and timely restocking of popular sizes and styles.
- Provided exceptional customer service, addressing complaints and concerns promptly and professionally.
- Collaborated with fellow associates to create visually appealing displays that showcased current trends and seasonal styles.
- Conducted regular price checks, keeping customers informed of current promotions and discounts available.
- Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
- Supported store management during peak hours by assisting with crowd control, line management, and additional tasks as needed.
Education
High School Diploma -
Central Islip Senior High School
Central Islip, NY06.2008
Skills
- Performance Monitoring
- Non-Compliance Assessments
- Risk Management
- Documentation and Reporting
- Detail Oriented
- Data Analysis
- Finished Product Inspection
- Test Planning
- Team Collaboration
- Test Planning
- Team Collaboration
- Customer Service
- Test Planning
- Team Collaboration
- Money Handling
- Customer Needs Assessments
- Cash Drawer Management
- Credit and Cash Transactions
NYS Real Estate License
I obtained my New York State Real Estate License in November 2023
Timeline
Quality Assurance Specialist
Allegiant Health
11.2019 - 10.2023
Document Control Specialist
Amneal
07.2015 - 09.2018
Cashier
CVS Pharmacy
01.2006 - 02.2009
Shoe Sales Associate
Burlington Shoes
09.2004 - 01.2006
High School Diploma -
Central Islip Senior High School
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