Hi, I’m
Hashmey Garcia
Bellflower,CA
Summary
Dynamic and results-oriented professional with a proven track record at Zeus Cleaning Company, enhancing facility cleanliness and client satisfaction through effective management and problem-solving skills. Excelled in team collaboration and customer service, significantly improving operational efficiency. Skilled in quality control and safety awareness, adept at fostering positive environments and driving team success.
Overview
2
years of professional experience
1
Certification
2
Languages
Work History
Zeus Cleaning Company
Porter Manager / Commercial Janitorial Cleaner
12.2022 - 07.2024
Job overview
- Improved facility cleanliness by conducting regular inspections and addressing issues promptly.
- Developed strong vendor relationships for cost-effective supply procurement and inventory management.
- Increased client satisfaction by consistently maintaining a clean and safe environment for occupants.
- Managed janitorial staff scheduling, ensuring adequate coverage for all shifts and tasks.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Performed cleaning and maintenance duties as directed.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
La Michoacana VIP
Customer Service Shift Supervisor
10.2022 - 03.2024
Job overview
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Managed team of customer service representatives, ensuring efficient shift operations and high-quality service.
- Contributed to the development of departmental policies by providing feedback on current procedures and suggesting potential improvements.
- Fostered a culture of continuous learning amongst employees by providing access to ongoing development opportunities such as workshops or courses relevant to their roles.
- Evaluated employee performance against established benchmarks, recognizing outstanding achievements and providing constructive feedback for growth opportunities.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
Artesia High SchoolLakewood, CA
High School Diploma
05.2024
University Overview
- President of Polynesian Dance Club
- Stage manager For Theater Productions
- Lighting Tech For Productions
Skills
- Customer Service
- Strong Work Ethic
- Problem-Solving
- Clean Driving Record
- Safety awareness
- Ensuring customer satisfaction
- Reliability and punctuality
- Critical Thinking
- Team Collaboration
- Adaptable and Flexible
- Communication and Interpersonal Skills
- New Employee Training
- Quality Control
Certification
- Certified Food Handler, Servsafe - 11/6/2022 - 11/6/2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Porter Manager / Commercial Janitorial Cleaner
Zeus Cleaning Company
12.2022 - 07.2024
Customer Service Shift Supervisor
La Michoacana VIP
10.2022 - 03.2024
Artesia High School
High School Diploma
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