Hasib Junaid
Atlanta,GA
Summary
Driven professional with a proven track record at IHOP, adept in effective interpersonal and strong time management skills. Excelled in upselling, boosting average ticket sales significantly. Demonstrated exceptional problem-solving abilities and proficiency with Point-of-Sale technology, ensuring high customer satisfaction and efficient team collaboration.
Overview
1
1
year of professional experience
Work History
Server and Host
IHOP
Riverdale, Georgia
01.2024 - Current
- Greet and seat guests promptly, ensuring a welcoming atmosphere
- Accurately take and relay customer orders, ensuring special requests are communicated effectively
- Consistently upsell menu items, contributing to increased average ticket sales
- Assist colleagues during peak hours to maintain service efficiency and guest satisfaction
- Address and resolve guest concerns swiftly, maintaining a high level of customer satisfaction
Education
High School Diploma -
Georgia State University
Atlanta, GA05-2027
High School Diploma -
Riverdale High School
Riverdale, Georgia05-2024
Skills
- Effective Interpersonal Skills
- Strong Time Management Skills
- Experienced with Point-of-Sale Technology
- Collaborative Teamwork Skills
- Effective Problem Solver
- Task prioritization
- Performance improvement
References
Available upon request.
References
References available upon request.
Timeline
Server and Host
IHOP
01.2024 - Current
High School Diploma -
Georgia State University
High School Diploma -
Riverdale High School
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