Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Assistant Project Manager
Idemia
Chantilly, VA
01.2022 - 12.2023
Troubleshoot malfunctions in equipment or processes.
Manipulated controls to set, activate and adjust mechanisms on machinery.
Operate robotic arms within a manufacturing environment.
Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.
Provided administrative support to the Project Manager in order to facilitate successful project outcomes.
Identified project needs by reviewing project objectives and schedules.
Worked closely with senior managers to ensure that all projects were completed according to schedule.
IT Help Desk Officer
Ministry of Public Works
Kabul, Afghanistan
10.2018 - 12.2019
Referred major hardware or software problems or defective products to vendors or technicians for service.
Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
Troubleshot network connectivity issues for users onsite and remotely.
Diagnosed system errors and provided appropriate solutions.
Developed training materials and procedures or trained users in proper use of hardware or software.
Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
IT Assistant Manager
Credence
Kabul, Afghanistan
01.2017 - 03.2018
Analyzed workflows and established priorities for daily operations.
Directed the installation of new systems including hardware, operating systems, and application software.
Provided company users with tech support for IT problems and account maintenance.
Developed and maintained a comprehensive system for tracking IT projects, ensuring deadlines were met.
Recruited, trained and supervised IT department staff.
Created training materials for end-users on usage of company technology systems.
Assistant Director of Continuing Care – Nursing Home Administrator at Erickson LivingAssistant Director of Continuing Care – Nursing Home Administrator at Erickson Living