I am a dedicated Data Analyst skilled in Python, SQL, and Data Visualization, proficient in Excel for comprehensive analysis. Experienced in transforming data into actionable strategies, exemplified by the IBM Data Analyst Capstone Project. I excel in unlocking valuable insights across diverse areas, utilizing Power BI, SQL, Python libraries, Excel, and Google applications. Meticulously collect, analyze, and visualize data from various sources including sales, fan engagement, and market trends. My data-driven insights guide strategic decision-making, propelling organizations towards success with a passion for both sports and data.
At Western Union, I worked as a data analyst, optimizing operational processes and enhancing business performance. I analyzed sales data, financial transactions, and employee schedules using Excel. I identified opportunities for cost reduction, revenue enhancement, and customer retention, contributing to informed decision-making and the organization's success.
As a Representative for Students Community, I leverage data analysis to identify challenges faced by students and advocate for targeted solutions. My work optimizes support services and enhances the student experience. Empowered student success at Kyungsung University by leveraging data analysis to identify student needs and develop targeted solutions. Optimized support services with data-driven insights, collaborating with university staff to enhance project outcomes and ensure a positive student experience.
My experience as a DHL Service data analysis. I thrived in a fast-paced environment, ensuring data accuracy for shipments (origin, destination, weight), customer details, and operational processes. Leveraging this data, I analyzed trends in on-time delivery rates, customer satisfaction metrics, and resource allocation. My insights helped identify areas for improvement, leading to data-driven decisions that optimized service center efficiency. This experience solidified my foundation in data collection, analysis, and communication, skills essential for a successful data analyst career.
1.Data Analysis Certification
2.Bachelor Of Science on IT
3.Associate Degree on Computer Science
4.DHL Service Certification
5.Microsoft Office Specialist certification