Hasina Philyaw
Harper Woods,MI
Summary
Dynamic and results-oriented professional with 13 years of experience in student services and veteran support within a community college setting. Adept at leading teams, ensuring compliance with regulations, and enhancing student engagement through strategic planning and innovative program development. Proven expertise in certifying educational benefits, providing personalized advising, and fostering strong relationships with both students and institutional stakeholders. Skilled in policy development, problem-solving, and conflict resolution, with a commitment to improving student outcomes and institutional effectiveness. Seeking a leadership position that leverages extensive background in student services to drive continued success and alignment with institutional goals.
Overview
12
12
years of professional experience
Work History
District Dean of Student Services/Veteran Affairs
Wayne County Community College District
12.2012 - Current
- Leads a team of 10 staff members in delivering high-quality support and services, including professional development, performance evaluations, and mentoring.
- Collaborates with faculty and administration to develop and revise policies and procedures related to student services, enhancing efficiency and effectiveness.
- Enhance student engagement and satisfaction by organizing and overseeing campus-wide events, workshops, and support groups that address diverse student needs.
- Advocates for student interests and concerns through active participation in college committees, contributing to policy development and institutional improvement.
- Certifies veterans' educational benefits and ensure accurate and timely processing of claims in compliance with federal and state regulations.
- Provides personalized support and guidance to veteran students regarding their benefits, enrollment, and academic progress, addressing any issues or concerns that arise.
- Maintains up-to-date knowledge of VA regulations, policies, and procedures to offer informed assistance and ensure compliance with all relevant guidelines.
- Coordinates with academic advisors and other campus departments to facilitate seamless integration of veteran students into college programs and services.
- Monitors and tracks the status of veterans' benefits and academic records, ensuring accurate reporting and resolving any discrepancies or issues promptly.
- Serves as a liaison between the college and the VA to resolve any issues related to benefits, claims, and student services, fostering strong communication and collaboration.
- Conducts regular outreach and follow-ups with veteran students to assess their needs, gather feedback, and ensure they receive the necessary support to achieve their academic goals.
- Assists in the development of reports and documentation related to veterans' services and benefits, contributing to institutional planning and compliance audits.
Education
Master of Arts - Communications
Wayne State University
Detroit, MI12.2019
Masters of Arts/Dispute Resolution -
Wayne State University
Detroit, MI05.2018
Bachelor of Arts Interdisciplinary Studies/Minor Psychology -
Wayne State University
Detroit, MI08.2013
Skills
- Multicultural Competence
- Problem Solving
- Enrollment Management
- Student Advocacy
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Organizational Skills
- Team Collaboration
- Planning and coordination
- Team building
- Task Prioritization
- Professionalism
Timeline
District Dean of Student Services/Veteran Affairs
Wayne County Community College District
12.2012 - Current
Master of Arts - Communications
Wayne State University
Masters of Arts/Dispute Resolution -
Wayne State University
Bachelor of Arts Interdisciplinary Studies/Minor Psychology -
Wayne State University
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