HASNA MIAH
Queens
Summary
Detail-oriented administrative professional with over three years of experience supporting executives and staff across legal, human resources, property management, and healthcare environments. Skilled in managing Outlook calendars, coordinating travel, preparing expense reports, and organizing meetings. Experienced in drafting professional correspondence, maintaining accurate files, and managing office procedures. Adept at maintaining staff rosters, tracking training, and coordinating reports related to budgets, staffing, and evaluations. Recognized for strong communication skills, professionalism, and the ability to serve as a liaison among leadership, staff, and external stakeholders. Proficient in Microsoft Office Suite with a proven ability to ensure efficient operations in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Martin Kanfer Law Offices
11.2024 - Current
- Provided administrative support to attorneys, including managing calls, visitors, scheduling, and correspondence.
- Drafted legal and administrative documents, organized case binders, and maintained accurate files.
- Coordinated document flow and served as liaison between attorneys, clients, and external parties.
- Prepared and submitted monthly office expenses and processed payments on time.
- Handled HIPAA authorization forms, maintained confidentiality, and ensured compliance with office procedures.
Medical Biller
Jackson Heights Wellness Chiro P.C.
06.2024 - 11.2024
- Communicated with healthcare providers, patients, and insurance companies to resolve billing inquiries.
- Prepared itemized bills, statements, and account summaries for patients.
- Maintained up-to-date knowledge of medical coding, billing procedures, and insurance policies.
- Prepared, reviewed, and submitted claims to insurance companies, Medicare, and Medicaid.
- Maintained detailed patient records, insurance authorizations, and billing reports.
- Acted as liaison between providers, patients, and insurance companies to resolve inquiries.
- Ensured compliance with HIPAA and office protocols while managing confidential medical records.
Assistant Human Resources
Commonpoint Queens Sam Field Center
08.2023 - 12.2023
- Managed employee records, updated HR documentation, and maintained Outlook contact lists.
- Assisted in recruitment, onboarding, and performance management processes.
- Coordinated employee training needs, tracked completion, and supported career development.
- Assisted with benefits coordination, disciplinary documentation, and staff communications.
Administrative Assistant
Charles Greenthal Management
01.2022 - 05.2023
- Answered and directed calls, scheduled appointments, and managed correspondence for residents and staff.
- Maintained shareholder records, office files, and building documentation using Outlook and database systems.
- Prepared work orders for maintenance staff and tracked completion.
- Provided customer service by resolving shareholder concerns and coordinating responses with management.
Education
Bachelor of Science - Finance
St. John's University
05-2024
Skills
- Administrative Support: Skilled in managing Outlook calendars, coordinating meetings, arranging travel, and preparing expense reports
- Communication & Documentation: Experienced in drafting professional correspondence, preparing reports, maintaining files, and handling confidential information
- Information & Records Management: Proficient in maintaining staff rosters, office records, and email distribution lists while ensuring accuracy and accessibility
- Coordination & Liaison: Strong ability to act as a bridge between executives, staff, and external stakeholders to ensure effective information flow
- Training & Development Support: Assisted in assessing training needs, scheduling sessions, and tracking employee progress and completion
- Reporting & Process Management: Capable of generating and tracking reports related to budgets, staffing, evaluations, and other office processes
- Office Procedures: Experienced in establishing and maintaining efficient office procedures to support organizational goals
- Customer Service & Professionalism: Adapt at managing phone calls, visitors, and inquiries with tact and professionalism
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiar with HR and billing systems
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Timeline
Administrative Assistant
Martin Kanfer Law Offices
11.2024 - Current
Medical Biller
Jackson Heights Wellness Chiro P.C.
06.2024 - 11.2024
Assistant Human Resources
Commonpoint Queens Sam Field Center
08.2023 - 12.2023
Administrative Assistant
Charles Greenthal Management
01.2022 - 05.2023
Bachelor of Science - Finance
St. John's University
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