Hasnaa Abouali
CONCORD,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Optician
Lynx Optic
2013.01 - 2015.01
- Repaired and adjusted frames to meet customer needs
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
Licensed Optician/ Store Manager
Axe Optic
2010.01 - 2013.01
- Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment
- Trained and mentored new eyewear specialists and continued education to keep up with current technologies.
Licensed Optician/ manager
Centr'Optic
2005.12 - 2010.05
- Wrote up work orders for grinding lenses and assembling eyeglasses
- Supervised and contributed to training student opticians
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
Education
Bachelor of Arts - Human Developement
California State University
Hayward, CA05.2025
Associate in Psychology - Psychology
Diablo Valley College
Pleasant Hill, CA05.2023
Bachelor in Optic - Opticianry
Institute Maghrebin Optic And Optometry
Morocco05.2006
Skills
- Management Skills
- Microsoft office
- Ophthalmology
- Retail Sales
- Negotiation
- Critical Thinking
- Psychology
- Communication Skills
Certification
Diablo Valley College, Pleasant Hill, Early Childhood Education, 2022-01-01, 2023-12-31
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Licensed Optician
Lynx Optic
2013.01 - 2015.01
Licensed Optician/ Store Manager
Axe Optic
2010.01 - 2013.01
Licensed Optician/ manager
Centr'Optic
2005.12 - 2010.05
Bachelor of Arts - Human Developement
California State University
Associate in Psychology - Psychology
Diablo Valley College
Bachelor in Optic - Opticianry
Institute Maghrebin Optic And Optometry
Diablo Valley College, Pleasant Hill, Early Childhood Education, 2022-01-01, 2023-12-31
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