Hassan Abotaleb
Tustin,CA
Summary
Experienced manager with 15+ years of experience, and a proven track record of success in management, sales, marketing, and customer service. Skilled in team leadership and staff management, with a focus on developing staff through training and development. Proficient in customer service and relationship building, with expertise in complex problem-solving.
Overview
28
28
years of professional experience
Work History
Manager
Milano Collections
Las Vegas, NV
09.2010 - 02.2025
- I was in management, sales, marketing, customer service, etc.
- I worked there for 15 years and handled the entire store.
- After a while, I had a location that I had to run all by myself.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Monitored staff performance and addressed issues.
Sales Associate
LC Waikiki
Istanbul , Turkey
09.2009 - 04.2010
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept the work area clean, organized, and free of clutter at all times.
- Performed cleaning tasks, keeping the store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated the cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Organized merchandise displays to promote higher levels of customer engagement.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Retail Store Owner
Jazireh
Karaj, Iran
02.1997 - 04.2009
- Managed and trained staff on store policies, procedures, and best practices.
- Developed strategies for increasing foot traffic into the store through targeted advertising initiatives.
- Analyzed sales data to identify areas of opportunity for growth.
- Provided guidance on merchandising decisions based on market research data.
- Created marketing campaigns to drive sales, promote store events.
- Created a budget and tracked expenses in order to maximize profits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Sohrevardi
Karaj, Iran06-1995
Skills
- Customer service
- Team building
- Employee training
- Marketing strategies
- Time management
- Decision-making
- Leadership development
- Relationship building
- Staff development
- Complex Problem-solving
- Sales techniques
- Clear communication
- Staff management
- Marketing
- Business development
- Multitasking
Languages
Persian
Native/ Bilingual
Timeline
Manager
Milano Collections
09.2010 - 02.2025
Sales Associate
LC Waikiki
09.2009 - 04.2010
Retail Store Owner
Jazireh
02.1997 - 04.2009
High School Diploma -
Sohrevardi
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