Hassan Almazini
IT Manager
Basrah
Summary
With 10+ years’ experience in General AI, Swarm Intelligence, Optimization, ML, Data Mining, Data Analytics, ICT, MIS, HIS, SIS, Director of IT Support, along with Programming, Software Technical Expertise and - Instructor/ University Lecturer in the above-mentioned fields. Acquired essential skills that align with and add the value sought for in joining the financial team.
Overview
2025
2025
years of professional experience
9
9
years of post-secondary education
10
10
Certifications
3
3
Languages
Work History
IT Manager, Lecturer, College Coordinator
Shatt Al-Arab University College
1 2022 - Current
- Conducted routine network and data security checks, reducing security incidents by 30% over the past year.
- Identified and executed system improvements for SIS/SMS, achieving a 25% increase in processing efficiency and user satisfaction scores.
- Managed the complete software development lifecycle for new applications, delivering projects within budget and reducing development time by 20%.
- Developed and implemented IT policies and best practices, resulting in a 15% improvement in system compliance across the organization.
- Designed and led training programs and workshops for over 100 staff members, boosting digital proficiency by 40%.
- Conducted regular system audits, identifying and resolving 95% of non-compliance issues proactively.
- Compiled and presented operational system reports monthly, providing insights that supported senior staff in achieving a 20% productivity increase.
- Oversaw major IT projects—including updates, upgrades, and migrations—delivering all projects on time and reducing outages by 15%.
- Managed the IT budget effectively, keeping spending within 5% of projections while meeting all departmental needs.
- Directed IT team initiatives, achieving an 18% improvement in project completion rates through strategic guidance.
- Identified training opportunities that enhanced IT team skills by 30%, resulting in greater technical expertise and project quality.
- Lectured on AI, ML, Swarm Intelligence, and Data Mining, with positive feedback from over 85% of students.
- Taught programming languages (C++, Java, JavaScript, Python, Matlab, SQL, PHP, HTML), leading to a 90% student pass rate in technical assessments.
- Supported departmental planning meetings, contributing to the development of a scientific strategy that increased research outputs by 20%.
- Disseminated updates on department policies and procedures, achieving a 100% communication compliance rate among students and faculty.
- Followed up on division chair action items, ensuring completion within targeted timelines, which improved project coordination by 25%.
- Conducted staff and lecturer meetings, along with team-building activities, boosting team cohesion and retention by 15%.
- Coordinated curriculum proposals and scheduled classes, ensuring 100% curriculum alignment with college standards and increasing student enrollment by 10%.
Data Analytics | Data Information
Lukoil
01.2020 - 12.2022
- Acted as the main liaison between the Iraqi team and the international team, facilitating over 20 cross-functional coordination sessions monthly with the IT Center, affiliated companies, and third parties.
- Assisted in collating data by compiling up-to-date reports for management, leading to a 15% reduction in reporting errors.
- Proposed technology-driven solutions that minimized data preparation delays by approximately 25%, ensuring seamless workflow and timely project completion.
- Performed data cleaning and analysis to identify trends, resulting in actionable insights that solved key project issues.
- Verified report analyses and charts, ensuring compliance with all relevant company policies and improving accuracy standards.
- Collected and maintained essential project data and information, leading to a 30% improvement in file organization and accessibility.
- Verified primary data requirements with affiliated companies and sub-contractors, enhancing data quality by 20%.
- Managed data archiving, maintaining both original and digital records, achieving a 100% retention rate for critical documents.
- Responded to over 50 field inquiries related to databases monthly, preparing analytical documentation to address team needs effectively.
- Participated in regular meetings with BOC partners and inter-company discussions, contributing insights on analytical processes and improving data alignment across departments.
Data Scientist (remotely)
Petronas
09.2018 - 12.2020
- Developed and maintained large-scale data pipelines using Python, Pandas, and SQL, processing over 500,000 records daily to support data-driven decisions.
- Built and validated machine learning and deep learning models for time-series data analytics, achieving a 30% improvement in predictive accuracy.
- Designed and implemented machine learning models to solve complex business problems, contributing to a 20% increase in operational efficiency.
- Collaborated with cross-functional teams to gather requirements and deliver actionable insights through data visualization tools like Tableau and Power BI, leading to a 25% reduction in reporting time.
- Conducted exploratory data analysis on massive datasets (exceeding 1TB) to uncover trends and patterns that informed strategic decisions.
- Optimized model performance by tuning hyper parameters, boosting model efficiency by 15% and reducing processing time by 20%
Director, IT Support
Shell
08.2014 - 08.2016
- Lead a global service IT team supporting users across engineering, and other functions
- Set and execute strategies to achieve exceptional user experience, emphasizing automation, self-service, and lean operational practices
- Manage incident, problem, and change management processes for user operations
- Implement a comprehensive IT asset management strategy, tracking hardware and software assets from procurement to decommissioning
- Ensure compliance, optimize asset usage, and maintain an accurate inventory to control costs
- Manage relationships with external IT vendors, ensuring the selection of reliable, cost-effective services and tools that meet organizational requirements
- Negotiate contracts and oversee vendor performance to ensure service levels are met
- Manage all Audio-Visual (AV) systems and services for global meetings and events, ensuring seamless collaboration experiences across the organization
- Continuously improve AV systems to meet the growing needs of the business, ensuring scalability and innovation in event support
- Lead and develop a team of ~10 IT professionals, focusing on creating a culture of customer empathy, continuous improvement, and operational excellence
- Oversee hiring, performance management, and training initiatives to ensure the team has the necessary skills to support a growing, dynamic environment
IT Support
Shatt Al-Arab University College
02.2013 - 08.2014
- Provided technical support for over 500 infrastructure items and devices within a defined scope, including data centers, telecommunication rooms, telephony systems, laptops, and PCs, reducing downtime by 25%.
- Performed PC lifecycle management (imaging, configuring, delivering, refreshing, and retiring) for an average of 100 devices monthly, achieving a 95% on-time delivery rate.
- Assisted PC users with hardware and software troubleshooting, resolving 85% of issues on the first attempt and improving user satisfaction scores by 30%.
- Collaborated with IT team members to address complex issues outside individual scope, leading to a 20% faster resolution time for escalated cases.
- Maintained a positive customer experience, achieving a customer satisfaction rating of 4.8/5 in client interactions.
- Collaborated on administrative tasks, including managing inventory and stock levels, ordering new devices, and ensuring proper disposal of outdated hardware, resulting in a 15% reduction in inventory costs.
Administration and Distribution Services
Five Internet Center
03.2010 - 01.2013
- Operated and distributed internet lines and packages, ensuring network connectivity for over 200 users, achieving a 98% uptime rate.
- Managed the repair of technical faults, reducing response time by 30% and minimizing service disruptions.
- Coordinated with service providers to resolve connection issues, leading to a 20% improvement in overall network reliability and user satisfaction.
- Monitored and optimized internet usage across departments, reducing bandwidth costs by 15% through efficient package distribution and usage tracking.
Education
PhD - Information Technology specialization in Artificial Intelligence
University Utara Malaysia
Malaysia 01.2019 - 05.2022
Master’s - Information Technology
University Utara Malaysia
Malaysia 01.2016 - 09.2018
Bachelor’s - computer science
Shatt Al-Arab University College
Iraq 01.2010 - 07.2013
Skills
Machine Learning
Deep learning
Project Management
Information Processing
Problem-Solving
Data and Analytics
Problem-solving abilities
Team Leadership
Decision-Making
Business Intelligence
Certification
Technical support
computer and software skills
- Microsoft office
- Microsoft windows server
- C++, Java, JavaScript, Python, Matlab, Sql, PHP, and HTML
- Mobile Apps and Web design
- Networking
- Computer Maintenance
- Written & oral communication
- Data Analytics (Tableau and Power BI)
Years of experience
14+ years
Current position
IT Manager
Publications
- Almazini, H., Ku-Mahamud, K. R., & Almazini, H. F. (2023). Enhanced feature clustering method based on ant colony optimization for feature selection. International Journal of Advances in Intelligent Informatics, 9(1), 79-95.
- Almazini, H. F., Ku-Mahamud, K. R., & Almazini, H. (2023). Heuristic Initialization Using Grey Wolf Optimizer Algorithm for Feature Selection in Intrusion Detection. Int. J. Intell. Eng. Syst, 16(1), 410-418.
- Almazini, H. F., Mortada, S., Al-Mazini, H. F. A., Al-Behadili, H. N. K., & Alkenani, J. (2022). Improved discrete plant propagation algorithm for solving the traveling salesman problem. IAES International Journal of Artificial Intelligence, 11(1), 13.
- Almazini, H., & Ku-Mahamud, K. R. (2021). Adaptive Technique for Feature Selection in Modified Graph Clustering-Based Ant Colony Optimization. International Journal of Intelligent Engineering & Systems, 14(3).
- Almazini, J. W. (2021). Cervical Cancer Diagnosis System Using Ant-Miner for Managing the Knowledge in Medical Database. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(3), 1728–1737.
- Hussain, A., Mkpojiogu, E. O., Almazini, H., & Almazini, H. (2017, October). Assessing the usability of Shazam mobile app. In AIP Conference Proceedings (Vol. 1891, No. 1).
Projects
- SIS/SMS of University Cervical Cancer diagnosis system
- Cesarean Section System
- Thyroid Imaging Reporting and Data System for Thyroid Nodules
Personal Information
- Height: 170 cm
- Weight: 70 kg
- Date of Birth: 05/08/90
- Gender: Male
- Nationality: Iraqi
Timeline
Data Analytics | Data Information
Lukoil
01.2020 - 12.2022
PhD - Information Technology specialization in Artificial Intelligence
University Utara Malaysia
01.2019 - 05.2022
Data Scientist (remotely)
Petronas
09.2018 - 12.2020
Master’s - Information Technology
University Utara Malaysia
01.2016 - 09.2018
Director, IT Support
Shell
08.2014 - 08.2016
IT Support
Shatt Al-Arab University College
02.2013 - 08.2014
Administration and Distribution Services
Five Internet Center
03.2010 - 01.2013
Bachelor’s - computer science
Shatt Al-Arab University College
01.2010 - 07.2013
Technical support
Distributed systems
System Analysis and Design
Data Analytics
Usability Engineers
Advance Programming
Internet Programming
Artificial Intelligent
Research and Methodology
Mc office
IT Manager, Lecturer, College Coordinator
Shatt Al-Arab University College
1 2022 - Current
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