Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zeinab Bazzi

Dearborn Heights

Summary

Results-driven healthcare manager with over 7 years of experience in healthcare and laboratory operations, combining clinical expertise in phlebotomy and medical assisting with strong leadership and business development skills. Proven track record of driving operational efficiency, improving patient care workflows, and contributing to the successful growth of healthcare facilities. Currently pursuing a Master’s in Healthcare Management to further enhance strategic and administrative capabilities.

Overview

7
7
years of professional experience

Work History

Healthcare Manager

Stat Telemedicine & Walk In
04.2025 - Current
  • Led operational initiatives to enhance patient care and streamline healthcare delivery processes.
  • Developed and implemented strategic plans to optimize resource allocation and improve service efficiency.
  • Mentored junior staff, fostering professional development and enhancing team performance metrics.
  • Assisted healthcare providers in patient examinations and procedures, ensuring adherence to safety protocols.

Lab Manager

Any Lab Test Now Livonia
02.2022 - 02.2025
  • Oversaw daily lab operations, ensuring compliance with safety regulations and enhancing overall efficiency in testing procedures.
  • Managed comprehensive laboratory operations including toxicology, DNA testing, and bloodwork.
  • Oversaw inventory control, staff supervision, and B2B relationships.
  • Lead patient consultations and test selection processes while maintaining regulatory compliance and executing precise laboratory. Took care of all marketing and social media for the business

TEMP. MEDICAL ASSISTANT

Skin MD Medspa
06.2021 - 02.2022
  • Assisted in patient care by preparing treatment rooms, ensuring a welcoming environment and enhancing patient comfort during procedures. Coordinated closely with medical staff to deliver high-quality care, fostering a team-oriented atmosphere that improved service delivery.

LEAD MEDICAL ASSISTANT

Westland Urgent Care
01.2020 - 06.2021
  • Monitored patient vitals, ensuring precise assessments and timely care. Streamlined intake processes, reducing wait times for improved efficiency. Documented health data, supporting accurate patient evaluations. Enhanced workflow in high-pressure settings for better patient management.

MEDICAL ASSISTANT/CHECK OUT

Advanced Medical Center
11.2018 - 11.2019
  • Provided compassionate patient care, fostering a welcoming environment that enhanced patient trust and satisfaction. Streamlined patient check-out processes, achieving quicker turnaround times and improving overall clinic efficiency.

Education

MASTER OF HEALTH CARE MANAGEMENT -

University of Michigan-Flint
Flint, Michigan
10.2025

BACHELOR OF SCIENCE IN PUBLIC HEALTH - Minor in Psychology

Wayne State University
Detroit, Michigan
12.2021

EMT-BASIC COURSE - undefined

Life Saving Training Institute
08.2019

ALLIED HEALTH OCCUPATIONS AND MEDICAL ASSISTING COURSE - undefined

Michael Berry Career Center
05.2018

Skills

  • Patient safety
  • Operations management
  • Quality improvement
  • Healthcare regulations
  • Training and education
  • Clinical supervision

Timeline

Healthcare Manager

Stat Telemedicine & Walk In
04.2025 - Current

Lab Manager

Any Lab Test Now Livonia
02.2022 - 02.2025

TEMP. MEDICAL ASSISTANT

Skin MD Medspa
06.2021 - 02.2022

LEAD MEDICAL ASSISTANT

Westland Urgent Care
01.2020 - 06.2021

MEDICAL ASSISTANT/CHECK OUT

Advanced Medical Center
11.2018 - 11.2019

BACHELOR OF SCIENCE IN PUBLIC HEALTH - Minor in Psychology

Wayne State University

EMT-BASIC COURSE - undefined

Life Saving Training Institute

ALLIED HEALTH OCCUPATIONS AND MEDICAL ASSISTING COURSE - undefined

Michael Berry Career Center

MASTER OF HEALTH CARE MANAGEMENT -

University of Michigan-Flint

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