Hassan El Alouani
Philadelphia,PA
Summary
Ambitious and goal-oriented Field Leader with over 15 years of experience in restaurant industry. Entire career to date has been driven by passion for people development. Leader with ability to motivate staff members and to turn under producing teams to top performers. Well organized with perseverance to achieve both personal and corporate goals.
Overview
12
12
years of professional experience
Work History
Field Leader
Zoes Kitchen/ CAVA
, FL,GA,AL,TN
04.2021 - 08.2023
- Strategically coordinated operations to meet objectives and capabilities, effectively allocating resources; overseeing 8 units with AUV's of $ 2 M.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom line profits; Sales growth from $1.5 M to $2M per unit and positive flow through for two consecutive years.
- Led conversion of Zoes Kitchen to CAVA from established restaurants, CAVA conversions averaged 300 bps sales increase from Zoes Kitchen.
- Increased company profits through performance optimization strategies/efficiency improvements- we have increased EBITDA from 120 bps to 210 bps average for our region.
- Located, developed and promoted talented employees resulting in over 77% of our management team being promoted from within.
- Developed and implemented new policies related to hold times/cook times, as well as a labor Metrix system providing insights on waste reduction in hours resulting in increased productivity and reduced overall labor and food costs. As a result of these initiatives, food cost decreased by approximately 200 bps company-wide, accompanied by a drop of 90 bps in hourly labor.
General Manager
Zoes Kitchen
Wayne, PA
12.2015 - 03.2021
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Drove the percentage of catering sales to 45%, resulting in significant revenue enhancement.
- Developed two general managers and provided guidance to several service and kitchen managers.
General Manager/Multi-Unit Leader
Chipotle Mexican Grill Inc.
Philadelphia, PA
10.2011 - 12.2015
- Proven track record of rapid career progression, advancing from crew member to GM in just 6 months and subsequently transitioning into the role of Restaurateur within an additional 3-month period.
- Developed and implemented operational strategies to enhance productivity, lower expenses, and optimize customer satisfaction.
- Implemented employee recognition programs for motivating staff members towards organizational goals.
- Successfully trained and guided 5 General Managers, along with over 10 Service Managers and Kitchen Managers.
- Coordinated NRO training for new locations in Philadelphia market, ensuring seamless implementation of restaurateur culture.
Education
Bachelor of Science - Electronics Technology
Düsseldorf, Germany
Germany06-2008
Skills
- Communication skills
- Troubleshooting expertise
- Problem-Solving
- Active Listening
- Motivational Leadership
- Attention to Detail
Timeline
Field Leader
Zoes Kitchen/ CAVA
04.2021 - 08.2023
General Manager
Zoes Kitchen
12.2015 - 03.2021
General Manager/Multi-Unit Leader
Chipotle Mexican Grill Inc.
10.2011 - 12.2015
Bachelor of Science - Electronics Technology
Düsseldorf, Germany
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