Hassan Ford

•Installs, employs, maintains, troubleshoots and assists users with battlefield signal support systems, terminal devices, satellite communications equipment and automated telecommunications computer systems

•Integrates signal systems and networks; performs unit level maintenance on authorized signal equipment and associated electronic devices

•Trains and provides technical assistance to users of signal equipment; operates and performs preventive maintenance checks and services (PMCS) on assigned vehicles and power generators.

•Consistently ensures systems are compliant with DoD Security Implementation Guides (STIGs) and DoD Vulnerability Management (IAVM) standards

• I was responsible for providing extensive support to multiple end clients.
• My day-to-day tasks involve configuring and maintaining SharePoint sites, guaranteeing that essential documents and data are readily accessible to all users.
• Troubleshooting issues, implementing robust security through permissions, and customizing SharePoint solutions.
• Supporting end clients in need of high level sharepoint development support.
• Designed, Developed, Tested, and Maintained SharePoint Site(s), pages, lists, and libraries.
• Created out of the box functionality to develop workflows and custom, interactive dashboards within Power Bi, Power Automate.
• Utilized proper permission controls for security management by managing user accounts and establishing and/or maintaining end user access.
• I configured our Sharepoint online pages, subsites, and document libraries.
• I also spent a large amount of time creating automated workflows for email marketing chains, power bi reports, and answering trouble ticket requests associated with the sharepoint environment.
• Worked to develop new sharepoint forms, automated workflows, site pages, and document libraries.
• Added users, created permission groups for accessing certain document libraries and pages.
• Performed maintenance of sharepoint lists with automated workflows that automatically set certain list items to archive, copied, and moved to the archive list based on certain date data associated in power automate.
• Resolved tier 1-2 SharePoint related issues.
• Provided SharePoint support, end-user training, and SOP versioning.
• Performed data retrieval through site collections and migration.
• Ensuring sufficient storage space by performing clean-ups and archiving data.

• Utilize connectors such as Microsoft Planner, Teams, and Outlook.
• Maintain distribution groups, points of contact lists, and group membership listings.
• Create and maintain forms and document templates.
• Knowledge management process development.
• SharePoint site modifications, configuration of out-of-box features, and creation of pages, forms and approval workflows.
• Plan, design, implement, document, and maintain content management systems in coordination with government POCs.
• Contribute to the visual appeal of online offerings and communications.
• Assist with the operations and maintenance of customer websites, as needed.
• Support debugging of customer intranet applications as needed.
• Design, develop, and test custom lists.
• Build and support all aspects of SharePoint, including sites, site collections, master pages, templates, web parts, content types and policies, lists, libraries, workflows, authentication, permission groups, permissions, and customizations.
• Define and develop methods for robust system monitoring and troubleshooting.
• Work with other developers for continuous knowledge transfer.

• My role involved customizing SharePoint sites to meet Weeksville's unique needs, managing content, providing user support, maintaining security, optimizing workflows, and potentially conducting training sessions.
• I'm here to ensure that Weeksville Heritage Center's digital workspace is tailored for their mission and operates smoothly.