Hassan Khan

A goal-oriented and dynamic professional with over 18 years of experience in Supply Chain, Client Management and Operations. Expert at managing the end-to-end customer relationship from negotiation and receipt of an order to managing inventory and delivery of goods, on time and in full. Skilled at leveraging data and analytics to identify performance opportunities, developing, presenting, and collaboratively executing solutions with internal and external cross-functional teams to drive efficiency, enhance business performance, and enable mutual growth. Specialize in Achieving Sales Targets, conducting Cost-Benefit Analysis, Process Development & Customer Retention. Have strong communication skills with experience. The success mantra is “Think Out of the Box” as one should strongly believe that creativity & innovation plays a vital role in promoting customer value to the next level which serves as a major contributor to the business. Have a complete understanding of the EDI Operations side of the business including the catalog management system. Lead Operational setup and training development for warehouse staff, as well as cross-functional training initiatives for business counterparts. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. Client Manager dedicated to assisting account executives and account teams by performing administrative and client support duties associated with maintaining client accounts. Focused on ensuring excellent service standards and maintaining high customer satisfaction. Experience providing product and services information, and resolving any emerging problems clients might face with accuracy and efficiency.

• Resolved product issue through consumer testing.
• Documented and resolved [Issue] which led to [Results].
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Collaborated with team of [Number] in the development of [Project name].
• Supervised team of [Number] staff members.
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Achieved [Result] through effectively helping with [Task].
• Achieved [Result] by introducing [Software] for [Type] tasks.

• Strong interpersonal communication skills, which qualifies me for Customer Services. Ability to take decisions which qualifies for any position in team lead role. Diversified experience of working in various customer related departments in order to enhance my professional skills for customer services and sales. Experienced in organizing & conducting different seminars. Effectively & efficiently conducting different workshops and training sessions for marketing and sales team in order to enhance services towards the company.

• [Area of certification] Training - [Timeframe]