HASSAN KHAN
Lilburn,GA
Summary
Accomplished hospitality professional with a proven track record at Le Meridan Hotel in Atlanta, excelling in customer service and time management. Enhanced guest satisfaction by streamlining operations and training staff. Adept at managing front desk operations and coordinating logistics, ensuring seamless experiences for guests. Recognized for attention to detail and effective communication, boosting efficiency by 20%.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Le Meridan Hotel in Atlanta
03.2017 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated room assignments and maintained accurate reservation records in property management system.
- Responded to guest inquiries, providing information on hotel services and local attractions.
- Handled incoming calls and directed them to appropriate departments for timely resolution.
Bell Captain
Whitley Hotel in Buckhead
03.2017 - 09.2025
- Supervised bell staff to ensure efficient guest service and satisfaction.
- Trained new team members on hotel protocols and customer interaction techniques.
- Coordinated luggage handling and transportation for arriving and departing guests.
- Enhanced operational efficiency by streamlining check-in/check-out processes.
Education
High School Diploma -
Commilla Univercity
Bangladesh06-1992
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Le Meridan Hotel in Atlanta
03.2017 - Current
Bell Captain
Whitley Hotel in Buckhead
03.2017 - 09.2025
High School Diploma -
Commilla Univercity