Hassan Mohamed
Woodbridge,VA
Summary
Proven ability to operate various office technological/automation, transportation services, time and attendance, and office supervisory requirements excelling at client and vendor relationship management, communication, and problem solving.
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
11
11
years of professional experience
2005
2005
years of post-secondary education
Work History
IT Specialist
Defense Logistics Agency
11.2016 - Current
- Prepares quarterly accountability reports, shipping accounts, and preparing mail handling procedures and postal guidelines to the Mail Manager
- Operating a wide variety of automated mail processing equipment, automatic postage machines, automatic tracking equipment and FedEx, UPS, bulk, USPS parcel shipping systems
- Responsible for receiving and screen X- Ray all mail and small packages (FedEx, USPS, and DHL) at the loading dock prior to entry into the populated areas of the complex
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
Store Manager
United Parcel Service (UPS) Store
09.2015 - 04.2016
- Maintain day-to-day retail operations, opening and closing the center, monitored cost control and expenses, ordering office supplies, proving weekly/monthly report to the franchise owner
- Recording all sales transactions accurately, processing cash, check, and credit card transactions on (POS)
- Responsible loss prevention tactics, damage shipment reported, complying with all safety standards required by the company, ensuring that the department meets all set goals
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Approved regular payroll submissions for employees.
Mailroom Manager
Didlake Incorporated
10.2014 - 09.2015
- Responsible for following and carrying out security procedures to safeguard mail, in accordance with current policies, procedures, and directives
- Received, secured, and maintained logs and controls for sensitive mail, including registered, express mail, certified mail, overnight mail, and notify the intended recipient
- Ensuring all projects are prioritized and completed in a timely manner and prepared time and attendance for payroll processing for employees
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Maintained a clean, organized, and safe work environment for all staff members within the mailroom facility.
Mailroom Supervisor
Didlake Incorporated
10.2013 - 09.2014
- Implemented tracking system for internal deliveries, improving accountability and reducing lost items within the organization.
- Trained new employees on mailroom procedures, ensuring accurate handling of packages and correspondence.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Maintained a clean and organized workspace, promoting efficiency and safety among staff members.
- Handled customer inquiries regarding package status or delivery issues, providing prompt resolutions to maintain satisfaction levels.
Education
High School -
Forest Park High School
Woodbridge, VirginiaCertificate of Training - undefined
U.S. Postal Service Training Program
CERTIFIED MAIL CENTER MANAGER - undefined
Executive Mail Center Manager's Program
Skills
Top Secret Clearance
Problem-solving skills
Filing systems
Customer service
Office administration
Shipping processes
Computer Experience
- Excel
- QuickBooks
- Photoshop
- Microsoft Office 2016
- Windows 10
- Windows 7
- Office OUTLOOK
- EXCEL
- Power Point
- IBM
- LEXMARK
- XEROX-Copy
- Email Shortcuts
- Fax and Scan
- GOOGLE Chrome
- Internet Explorer
- Adobe Connect
- Scanner Imaging
- XEROX
- Send Suite Live
- Send Suite tracking
- Neopost
- Stamp.com
- Pitney Bowes
- UPS
- FedEx
- USPS Tracking Systems
Timeline
IT Specialist
Defense Logistics Agency
11.2016 - Current
Store Manager
United Parcel Service (UPS) Store
09.2015 - 04.2016
Mailroom Manager
Didlake Incorporated
10.2014 - 09.2015
Mailroom Supervisor
Didlake Incorporated
10.2013 - 09.2014
Certificate of Training - undefined
U.S. Postal Service Training Program
CERTIFIED MAIL CENTER MANAGER - undefined
Executive Mail Center Manager's Program
High School -
Forest Park High School
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