Hassan Muhammad
Jackson,MS
Summary
Recent graduate with a Bachelor of science in Civil Engineering seeking entry-level employment in the industry. Currently pursuing an MBA degree. Strong foundation in engineering principles, design, and project management. Proficient in AutoCAD and other industry-specific software. Strong problem-solving and communication skills.
Overview
4
4
years of professional experience
Work History
Customer Support/Device Technician
Irepair
02.2021 - Current
- Worked customer through logical troubleshoot to resolve mobile operating issues
- Install, troubleshoot, configure, and document changes required to make identified WB applications to work in the mobile device environment
- Completed service calls for field issues to verify correct functionality and optimal performance by testing equipment and identifying and correcting problems
- Dismantled devices to gain access to and remove defective parts, using hoists, cranes, hand tools and power tools.
civil engineers
City of Jackson
01.2016 - 01.2018
- On several city projects involving roadway designs and improvements
- Helped provide solutions involving easing traffic congestion and replacement of deteriorating bridges
- Handled construction of the city's infrastructure, report and documentation and on-site project visit
- Verified that all customers' complaints were handled promptly and appropriately
- Gathered logs and summarized field notes or other data to be used by engineers and technicians for various projects
- Established and maintained records/files relating to current projects
Education
Bachelor of Science - Civil Engineering
Jackson State University
2021
Masters of Business Administration -
Jackson State University
2023
Skills
- AutoCAD
- Civil Engineering design and analysis software
- Project Management
- Strong written and verbal communication
- Strong problem-solving skills
- Business Management
Timeline
Customer Support/Device Technician
Irepair
02.2021 - Current
civil engineers
City of Jackson
01.2016 - 01.2018
Bachelor of Science - Civil Engineering
Jackson State University
Masters of Business Administration -
Jackson State University
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