Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

HASSANA SAHABI

HARRISBURG,PA

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Energetic Nurse Aide with 4 years of experience providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergency situations. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Nursing Assistant

UPMC Pinnacle
02.2021 - Current
  • Documented patient information and care activities in electronic health record.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Delivered high-quality care to patients in hospital facility.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Patient Transporter

UPMC Pinnacle
01.2020 - 02.2021
  • Helped other staff with patient transfers by moving patients between departments.
  • Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Supported medical staff during patient examinations in accordance with company policy.
  • Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
  • Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.

Call Center Representative

Health IQ
03.2016 - 01.2020
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Sought ways to improve processes and services provided.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Attended telephone skills and program information training sessions to boost aptitude.
  • Created and maintained detailed database to develop promotional sales.

Education

No Degree - Nursing

Harrisburg Area Community College
Harrisburg, PA
07.2025

Skills

  • Care Monitoring
  • Infection Control
  • Basic Life Support
  • Certified Home Health Aide (CHHA)
  • Patient Care Technician (PCT)
  • Calm Under Stress
  • Direct Patient Care
  • Vital Sign Monitoring
  • Output Monitoring and Reporting
  • Catheter Care
  • Vital signs
  • Vital signs monitoring
  • Patient Care Quality
  • Injury Prevention
  • Blood Sugar Monitoring
  • Patient Care Technician (NCPCT)
  • Certified Nursing Assistant
  • Patient Observation
  • Patient Positioning
  • Patient Assessments
  • Observation Documentation
  • Bedsore Prevention
  • Mobility Assistance
  • Transporting patients
  • Personal Care Aide (PCA)
  • Patient Care Technician/Assistant (CPCT/A)
  • Computer literate

Certification

  • BLS - Basic Life Support
  • CPCT/A - Patient Care Technician/Assistant

Languages

French
Native or Bilingual
hausa
Full Professional
zarma
Native or Bilingual

Timeline

Nursing Assistant

UPMC Pinnacle
02.2021 - Current

Patient Transporter

UPMC Pinnacle
01.2020 - 02.2021

Call Center Representative

Health IQ
03.2016 - 01.2020

No Degree - Nursing

Harrisburg Area Community College

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HASSANA SAHABI