Hathaway Snyder
Freeland,MI
Summary
With over 24 years of experience as a dedicated Certified Nursing Assistant (CNA)/MA professional, I bring a wealth of expertise. Strong charting and patient care skills consistently provide top-notch care to those under my supervision. Compassionate individual with technical skills to attend to patients in various healthcare settings. Authorized to work in the US for any employer, readily available to contribute skills and knowledge to the healthcare industry.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Assisted Living
Symphony Tri-Cities
11.2021 - Current
- Optimized scheduling processes by utilizing efficient software tools to allocate resources according to staffing requirements effectively.
- Conducted regular assessments of residents'' physical, emotional, and cognitive well-being to adjust care plans accordingly.
- Promoted a positive work environment with regular team-building activities and open communication channels.
- Streamlined operations by developing and implementing effective policies, procedures, and protocols for the assisted living community.
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Led, directed and motivated others to innovate and excel.
- Worked in fast-paced environment with competing demands for time and attention.
- Kept families informed about their loved ones'' progress through regular communication channels such as newsletters, phone calls, or email updates.
- Reduced staff turnover rates by providing competitive compensation packages, ongoing professional development opportunities, and meaningful employee recognition programs.
- Organized engaging social events and activities to enhance residents'' quality of life while promoting socialization within the community.
- Actively participated in industry conferences or workshops staying current on trends, best practices, and innovations within the assisted living field.
- Ensured regulatory compliance by conducting thorough internal audits and addressing identified issues promptly.
- Managed budget effectively by monitoring expenses, identifying cost-saving opportunities, and optimizing resource allocation.
- Fostered strong relationships with local healthcare providers to ensure seamless coordination of resident care services.
- Implemented safety protocols to mitigate risks and ensure a secure living environment for all residents.
- Improved resident satisfaction by implementing personalized care plans and regularly assessing progress.
- Developed partnerships with local educational institutions to provide internship opportunities for students interested in pursuing careers in senior care.
- Conducted regular facility inspections to maintain a clean, safe, and welcoming environment for residents and their families.
- Facilitated smooth transitions for new residents by coordinating move-in processes and providing ongoing support during their adjustment period.
- Maintained a high occupancy rate through targeted marketing strategies and exceptional customer service.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Ordered all pharmacy supplies and kept check on inventory levels.
Health Information Manager/Scheduler
The Peplinski Group, Inc.
09.2021 - 11.2021
- Faxing medical records, scanning medical records in to peoplelink
- Answer phones, fill out lab orders, update residents records, update DNR records
- I do CNA and Nurses schedule.
Medical Assistant
McLaren
02.2021 - 11.2021
- My front office duties are, verify insurance, answering phones, scheduling appointments, taking copayments, filing, discharging patients and other duties assigned
- Back office duties are, taking patients to the exam rooms, charting medical history and doing vitals in administering medication, putting orders into Cerner and other duties assigned.
Assistant Director of Assisted Living/Head MP
Bickford Senior Living
02.2018 - 11.2021
- My duties as a med passer are, administer medications and insulin and other medication's that are prescribed, order medication, stock medication room, speak to pharmacy and physicians and nurses as needed, narcotic count daily
- My duties as an assistant to the Director of assisted-living was to watch over the aids, do scheduling, speak to physicians and pharmacy, due daily rounds. Address any complaints that staff, residents and families had. Order supplies as needed.
ER Technician
McLaren
04.2020 - 02.2021
- My duties as an ER technician were, doing vitals, EKG's, taking patients to testing, helping with discharge and admitting patients
- Transporting patients that were admitted to the hospital to different floors
- Sat with patients that were brought in for mental evaluations, and other duties that were assigned.
Nurse Technician
MidMichigan Health
02.2017 - 03.2019
- My duties as a nurse technician were, doing hourly rounds, vitals, assisting patients in and out of bed and to the bathroom as needed
- Charting, and other duties that were assigned
Nurse Technician
Spectrum Health
02.2015 - 07.2016
- My duties as a nurse technician were, doing hourly rounds, charting, vitals, assisting with dressing, feeding, bathroom
- And other duties that were assigned
Certified Nursing Assistant (CNA)
SPECTRUM-HEALTH
01.2010 - 01.2012
Certified Nursing Assistant (CNA)
HOME CARE ALTERNATIVES
01.2008 - 01.2010
Certified Nursing Assistant (CNA)
TENDERCARE SOUTH
01.2005 - 01.2007
Rehab Assistant
Social Security
01.2003 - 01.2005
Education
Diploma -
EVART HIGH SCHOOL
Evart, MISkills
- EMR Systems
- HIPAA
- Vital Signs
- Medical Records
- Experience Administering Injections
- Cerner
- Medical Receptionist
- Insurance Verification
- Medical Billing
- Epic
- Medical Scheduling
- Patient Care
- Transcription
- Medical Office Experience
- Office Administration
- Hospital Experience
- Computer Skills
- Allscripts (20 year)
- Medical terminology
- Phlebotomy
- Blood sampling
- Supervising experience
- Front desk
- Resident's rights
- Clerical experience
- Care plans
- Windows
- Typing
- Triage
- Medical Coding
- Office Management
- Quality Assurance
- Phone Etiquette
- Laboratory Experience
- ICD-10
- Venipuncture
- Microsoft Powerpoint
- QuickBooks
- Human resources (10 year)
- Payroll (10 year)
- Records management
- Microsoft Office
- Caregiving
- Management
- Leadership
- Microsoft Excel
- Nursing
- Medication administration
- Home care
- Program development
- Crisis management
- Epic (10 years)
- Employment & labor law
- LIHTC
- OneSite
- Time management
- Administrative experience
- Customer service
- SharePoint
- Hospice care
Certification
- CPR Certification
- BLS Certification
- CNA
- First Aid Certification
Additional Information
- HEALTH CARE SKILLS
- Capable of maintaining electronic medical records
- Obtaining vital signs and daily monitoring of patients
- Direct personal care of patients, assuring their health and safety
- Knowledge of various medical terminologies
- Maintaining privacy of patients following HIPAA regulations
- Supporting patients and providing them required advocacy SKILLS & ABILITIES
- Active learning
- Active listening
- Complex problem solving
- Coordination
- Critical thinking
- Customer service orientation
- Effective speaking
- Instruction
- Judgment and Decision making
- Monitoring
- Negotiation and Persuasion
- Organization
- Social perceptiveness
- Time management
Personal Information
Title: Certified Nursing Assistant (CNA)
Timeline
Director of Assisted Living
Symphony Tri-Cities
11.2021 - Current
Health Information Manager/Scheduler
The Peplinski Group, Inc.
09.2021 - 11.2021
Medical Assistant
McLaren
02.2021 - 11.2021
ER Technician
McLaren
04.2020 - 02.2021
Assistant Director of Assisted Living/Head MP
Bickford Senior Living
02.2018 - 11.2021
Nurse Technician
MidMichigan Health
02.2017 - 03.2019
Nurse Technician
Spectrum Health
02.2015 - 07.2016
Certified Nursing Assistant (CNA)
SPECTRUM-HEALTH
01.2010 - 01.2012
Certified Nursing Assistant (CNA)
HOME CARE ALTERNATIVES
01.2008 - 01.2010
Certified Nursing Assistant (CNA)
TENDERCARE SOUTH
01.2005 - 01.2007
Rehab Assistant
Social Security
01.2003 - 01.2005
Diploma -
EVART HIGH SCHOOL
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