Hatice Kasik-Kayis
Gloucester City,NJ
Summary
Detail-oriented healthcare administrator with 4 years of experience in managing patient records, overseeing medical billing, and implementing healthcare policies. Demonstrates a strong passion for excellence and efficiency in task completion. Highly adaptable to evolving environments and receptive to feedback. Possesses robust interpersonal and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
Depression Doctors & TMS Program
05.2021 - Current
- Supervise medical service activities and staff.
- Coordinate staff, provider, and patient schedules.
- Develop and implement office policies and procedures.
- Ensure patient care documentation complies with healthcare laws, rules, and regulations.
- Manage inventory of medical and office supplies.
- Handle billing for mental health specialties and oversee daily billing department operations, including medical coding, charge entry, payment posting, and reimbursement management.
- Research insurance policies/eligibility and provide guidance to medical staff.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Medical Receptionist
Depression Doctors & TMS Program
08.2019 - 05.2021
- Managed collection of payments and co-payments.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Assumed lead responsibility in the absence of the Office Manager.
Education
Bachelor of Science - Healthcare Management
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2025
Bachelor's Degree of Art in Health Promotion and Wellness Management -
Rowan University
05.2021
Skills
- Work Planning
- Quality Improvement
- Technical Support
- Client Service
- Employee Evaluation
- Team Supervision
- Shift Scheduling
- Problem-Solving
Certification
- Administer TMS treatments according to specific physician protocols.
- Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
- Provide excellent patient care and treat patients with compassion while developing trust and rapport.
- Provide support, reflective listening, and compassion to patients struggling with depression, anxiety, or other mental health or medical conditions., Troubleshoot and resolve issues effectively, ensuring patient comfort, coil contact, and TMS system setup throughout treatment.
Languages
Turkish
Native or Bilingual
Timeline
Team Leader
Depression Doctors & TMS Program
05.2021 - Current
Medical Receptionist
Depression Doctors & TMS Program
08.2019 - 05.2021
Bachelor of Science - Healthcare Management
Rutgers, The State University of New Jersey
Bachelor's Degree of Art in Health Promotion and Wellness Management -
Rowan University
Similar Profiles
Carol FarisCarol Faris
Clinical Coordinator at Doctors of BC - Physician Health ProgramClinical Coordinator at Doctors of BC - Physician Health Program
Luisa AbbatangeloLuisa Abbatangelo
Program Manager at Victorian Doctors Health ProgramProgram Manager at Victorian Doctors Health Program
Liza-Jane ElliottLiza-Jane Elliott
Board Member and Peer Support Worker volunteer at Depression Support Network Albany WABoard Member and Peer Support Worker volunteer at Depression Support Network Albany WA
Walter JusticeWalter Justice
Operations Manager at McAllister Towing And TransportationOperations Manager at McAllister Towing And Transportation
Haley RomanoHaley Romano
Preschool Teacher at J Harvey Rodgers SchoolPreschool Teacher at J Harvey Rodgers School