Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Hatim Alasmari

Hatim Alasmari

Jeddah,Saudi Arabia

Summary

Forward-thinking team leader with more than 10 years of experience skilled at operating departments efficiently to meet organizational goals. Proactive and hardworking individual focused on continuous improvement by applying exceptional planning and problem-solving abilities toward enhancing business plans and activities. Aiming to contribute to dynamic team while exploring new professional opportunities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations Manager

Qaderoon Social Enterprise
03.2022 - Current


  • Ensure all operational activities align with the social mission and values
  • Evaluate the impact and effectiveness of programs and enhance outcomes
  • Implement best practices and innovative solutions to streamline operations
  • Develop and manage budgets to ensure financial sustainability and social impact
  • Project Management with Public and Private sector
  • Report generation on operational performance and social impact to stakeholders
  • Promote a culture of diversity to lead change initiatives and challenges


Regional Travel Manager - Western, Southern and Northern Province

Kanoo Travel
05.2018 - 03.2022
  • Strategic Planning and policy Development with higher management
  • Budget Management and cost monitoring to meet financial targets
  • Vendor Negotiations and Management to ensure quality and reliability
  • Compliance and Risk Management
  • Data analysis and monitoring related travel services to be reported to CEO
  • Collaborate with senior management to align organizational strategic goals
  • Managing key stakeholders including Corporate, GSA, Tour operators and MICE
  • Maintained detailed records of client preferences and requirements, delivering personalized service at every touchpoint.
  • Conducted regular market research to stay informed on emerging trends and offered innovative solutions accordingly.

Regional Operations Manager - Western, Southern and Northern Province

Kanoo Travel
03.2015 - 04.2018
  • Develop and implement standard operating procedures to improve efficiency and quality
  • Improved customer satisfaction across region, implementing customer service training for frontline staff.
  • Ensure high levels of customer satisfaction by monitoring service quality
  • Negotiate contracts and agreements to secure favorable terms and conditions
  • Manage operational budgets ensuring cost efficiency and profitability
  • Monitor the effectiveness of sales and marketing initiatives and providing feedback
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.

Public Relations Officer

Ministry of Labor
01.2012 - 12.2014
  • Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
  • Plan and execute events for Ministry's program launches and community initiatives
  • Develop and implement strategies for effective internal communication
  • Evaluated success metrics for each campaign to ensure continuous improvement in future initiatives.
  • Provided internal communication support, facilitating information flow among employees and departments.
  • Streamlined PR processes by managing budgets, timelines, and resources efficiently.

HR and Admin Manager

Beijing JangHo Curtain Wall Company
01.2010 - 12.2011
  • Develop and implement recruitment strategies for qualified candidates
  • Identify training needs and develop programs to enhance employee skills and knowledge
  • Develop and manage performance appraisal systems, compensation and benefits programs
  • Ensure compliance with labor laws, regulations and organizational policies
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Maximized organizational effectiveness by conducting regular audits of company policies and procedures, recommending necessary improvements as needed.


Education

Bachelor of Science - Business Administration

Saudi Electronic University
Jeddah
12-2024

BA - Business Administration

University of The Pacific
Stockton, CA
01.2011

Skills

  • Management Skills
  • Business Development and Planning
  • Operational Oversight
  • Staff Management
  • Computer Skills
  • Microsoft Office
  • Google Drive
  • Interpersonal Skills
  • Time Management
  • Leadership
  • Teamwork

Languages

Arabic
Native or Bilingual
English
Full Professional

Certification

  • ISO 9001:2015, ISO 14001:2015 & OHSAS 18001:2007
  • Integrated Management System
  • Internal Audit Training Course
  • Sales & Discovery Training - Sabre
  • Emotional Intelligence Skills For An Organizational Success

Timeline

Operations Manager

Qaderoon Social Enterprise
03.2022 - Current

Regional Travel Manager - Western, Southern and Northern Province

Kanoo Travel
05.2018 - 03.2022

Regional Operations Manager - Western, Southern and Northern Province

Kanoo Travel
03.2015 - 04.2018

Public Relations Officer

Ministry of Labor
01.2012 - 12.2014

HR and Admin Manager

Beijing JangHo Curtain Wall Company
01.2010 - 12.2011

Bachelor of Science - Business Administration

Saudi Electronic University

BA - Business Administration

University of The Pacific

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Hatim Alasmari