Summary
Overview
Work History
Education
Skills
Timeline
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Hatim Baig

Central Islip,New York

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

8
8
years of professional experience

Work History

Medical Clinic Internship

06.2023 - Current
  • Assisted healthcare providers in patient care tasks and medical procedures, ensuring patient comfort and safety
  • Managed phone calls per policy and service expectations for 90% of customers on the phone and those in the clinic
  • Communicated with all patients, while maintaining a professional, calming demeanor
  • Supervised follow-up reminders and welcomed patients via phone, email, and in-person
  • Streamlined instruments and equipment 15+ times per week, ensuring all were cleaned, in good working order, and organized for the physician
  • Implemented sanitization procedures per day to ensure a safe experience for both doctors and patients
  • Led the front-desk operations and was responsible for scheduling 100% of patient visits
  • Stored, stacked, and palletized materials in accordance with prescribed storage methods, increasing company productivity
  • Organized distribution of product and rotation of inventory per week
  • Managed rooming and patient flow, escorting patients to and from examining rooms

Boost Mobile Business Internship

01.2021 - Current
  • Excellent communication skills, be able to work in a fast-paced environment
  • Having a good understanding of the products and services offered by
  • Assisting customers with account issues, billing inquiries, and technical support
  • Being able to work well under pressure, and have a good understanding of the company's products and services
  • Having strong leadership skills, be able to manage a team effectively.
  • Valuable experience in sales, customer service, and management, as well as opportunities for growth and advancement within the company
  • Answered questions, directed customers to desired products, and engaged in polite conversation during check-out
  • Exceeded retail sales targets in 7 out of 8 quarters
  • Improved the customer conversion rate of the store by prioritizing customer service of inbound customers
  • Engaged 40+ new weekly customers, assessed their needs, and answered questions to ensure a delightful experience
  • Coordinating with other organizational divisions to make sure fundraising targets are fulfilled.

Front Desk Receptionist

01.2018 - Current
  • With 4+ years of experience supporting office operations and acting as the first point of contact for customers and clients
  • Answered multi-line phone system, screened and relayed accurate messages to the appropriate person visitors a day as they entered the office in reference to the daily schedule, and obtained additional patient information as needed
  • Maintained a neat and organized front area, ordering supplies 3-4 times per year to keep office and waiting room well-stocked
  • Leveraged Microsoft Outlook to schedule appointments with 22% more efficiency
  • Have a positive attitude while greeting visitors, keep an eye on the visitor management system, and take appropriate notes
  • Maintained an inventory supplies in Excel, and ordered supplies once per quarter

Volunteer

Mosque And School
01.2016 - Current
  • Helped the mosque with a fundraiser and made almost $1.7 million for our new school
  • Helped in a food festival and helped restaurants sell at their stations
  • Me and my classmates managed to do 2 basketball games and 1 football game at our school for the first time after 4 years
  • Sold food, snacks and drinks at the game (successful event/all money made was sent for our new school)
  • Help setting up a breakfast sale for the whole school every Friday in our school
  • We sell bagels, cookies, hot chocolate etc
  • Managed to help start a teachers appreciation breakfast day
  • This is where we get teachers breakfast once every month and appreciate them
  • I helped my school (MDQ Academy) throw events for the students such as Chuck E Cheese, Ice Skating, Field trips for students, Adventure land/Park, and Lazar Tag and more
  • I helped making our school (MDQ Academy) there 2022-2023 yearbook professionally
  • I volunteered to clean our new school (MDQ Academy) in Commack for 1 year

Project

05.2021 - Current
  • Fundraising for New School
  • Fundraiser at a mosque for two years
  • Selling food and snacks and making money for the new school
  • Made almost $20k for our new school.
  • Established a planned giving program that resulted in an increase in legacy gifts from long-term supporters.

Education

High School Diploma -

MDQ Academy
Brentwood, NY
06.2024

Skills

  • Verbal Communication
  • Organization
  • Hard Working
  • Punctual
  • Teamwork
  • Diligence
  • Team Leadership
  • Type 90 WPM/Written
  • Communication
  • Problem Solving

Timeline

Medical Clinic Internship

06.2023 - Current

Project

05.2021 - Current

Boost Mobile Business Internship

01.2021 - Current

Front Desk Receptionist

01.2018 - Current

Volunteer

Mosque And School
01.2016 - Current

High School Diploma -

MDQ Academy

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Hatim Baig