Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hatixhe Zhopi

Mansfield

Summary

Dynamic nursing professional with extensive experience at Ohio Health Mansfield, excelling in patient education and healthcare administration. Proven ability to enhance patient satisfaction through effective teamwork and problem-solving. Skilled in nursing management, with a strong commitment to quality care and a flexible, dependable approach to diverse healthcare challenges.

Experienced with coordinating inventory operations to maintain accurate stock and streamline processes. Utilizes advanced data analysis techniques to ensure efficient supply chain management. Knowledge of inventory control systems and effective problem-solving to enhance operational performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

SPD Inventory Coordinator

Ohio Health Mansfield
04.2024 - Current
  • Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
  • Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
  • Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
  • Performed full inventory counts of missing instruments every monday.
  • Purchased new supplies in line with projections and current inventory levels.
  • Coordinated with suppliers to negotiate better pricing and delivery terms, resulting in cost savings.
  • Worked closely with purchasing department to monitor supplier performance metrics, ensuring continued alignment with company objectives.
  • Collaborated with sales and production teams to forecast demand accurately and maintain optimal inventory levels.
  • Managed vendor relationships to ensure timely deliveries of high-quality products at competitive prices.
  • Investigated and resolved variances in inventory counts on monthly basis.

SPD Certified Tech

OhioHealth Mansfield Hospital
04.2024 - 10.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Worked effectively in fast-paced environments.

Medication Aide Certified MA-C

Primrose Retirement Community of Mansfield
06.2021 - 07.2024
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Enhanced patient health by accurately administering prescribed medications according to schedule.
  • Reported changes in patient status regarding drug therapy.
  • Supported the nursing staff with essential tasks, streamlining the overall care process.
  • Improved patient understanding of medications by providing clear explanations of drug actions and side effects.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Reviewed medication orders for accuracy and completeness before administering medication.

Assistant Director of Nursing

Primrose Retirement Community of Mansfield
05.2023 - 03.2024
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Performed rounds to observe care and interview staff, residents, and families.
  • Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
  • Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
  • Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
  • Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
  • Evaluated staff performance regularly, providing feedback and guidance for improvement when necessary.
  • Implemented infection control measures, reducing hospital-acquired infections significantly over time.
  • Played a key role in attaining high patient satisfaction scores by consistently delivering compassionate care and addressing concerns promptly.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Influenced positive change within the organization by championing innovative ideas that led to better patient outcomes.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Communicated with patients, ensuring that medical information was kept private.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Collaborated with store manager to maintain daily operations.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.

STNA

Primrose Retirement Community of Mansfield
08.2016 - 05.2021
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.

Registered Nurse – Oncology Surgery

Megis Clinic
01.2015 - 04.2016
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Recorded details regarding therapies to keep patient charts updated.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.

Registered Nurse – Volunteer Staff Nurse

Berat Regional Hospital
11.2013 - 04.2014
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Enhanced patient care by providing comprehensive assessments and developing individualized care plans.
  • Administered medications safely and accurately, reducing medication errors and improving patient safety.

Education

Master of Healthcare Administration

Franklin University
Columbus, OH
04-2026

Medication Aide-Certified(MA-C) - Medication Aide Certified

Companions of Ashland
Ashland, OH
05-2021

Nursing

University of Aleksander Xhuvani
Elbasan, Albania
06-2013

Skills

  • Nursing management
  • Patient education
  • Healthcare administration
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Flexible and adaptable
  • Dependable and responsible
  • Computer skills

Certification

Registered Nurse – Albania (2013 – Present)

First Aid (September 2023 – Present)

CPR/BLS (September 2023 - Present)

Certified Medication Aide MA-C (June 2021 - Present)

CRCST (January 2025 - Present)

Languages

English
Native or Bilingual
Albanian
Native or Bilingual
Italian
Limited Working

Timeline

SPD Inventory Coordinator

Ohio Health Mansfield
04.2024 - Current

SPD Certified Tech

OhioHealth Mansfield Hospital
04.2024 - 10.2024

Assistant Director of Nursing

Primrose Retirement Community of Mansfield
05.2023 - 03.2024

Medication Aide Certified MA-C

Primrose Retirement Community of Mansfield
06.2021 - 07.2024

STNA

Primrose Retirement Community of Mansfield
08.2016 - 05.2021

Registered Nurse – Oncology Surgery

Megis Clinic
01.2015 - 04.2016

Registered Nurse – Volunteer Staff Nurse

Berat Regional Hospital
11.2013 - 04.2014

Master of Healthcare Administration

Franklin University

Medication Aide-Certified(MA-C) - Medication Aide Certified

Companions of Ashland

Nursing

University of Aleksander Xhuvani

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