Summary
Overview
Work History
Education
Skills
Timeline
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Hattie Goodwin

Columbia,South Carolina

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

17
17
years of professional experience

Work History

Senior Production Manager

Trane Technologies
03.2017 - Current
  • Oversaw the operations of 5 production lines that occupied over 100K square feet and held inventory worth more than $300M
  • Supervised a team of 125 warehouse associates that kept the efficient flow of products through the warehouse, increasing monthly productivity
  • Reduced labor costs despite opposition by implementing an automated pick-to-light or pull system, which increased productivity
  • Implemented a new inventory system that decreased the time it took to find products
  • Finding opportunities for process improvement and innovation, and devising methods to improve efficiency
  • Ensuring compliance with legal and regulatory requirements
  • Supporting Management reporting findings and carrying out duties in accordance
  • Time management through Kronos system
  • Increased productivity by promoting lean manufacturing techniques, improving order fill rate
  • Exceeded the company productivity average by 25% for completing daily production rates
  • Received the Presidents award from the company for production numbers and rates for a consecutive 8 months.

Operations Coordinator

Trane Technologies
08.2016 - 03.2017
  • Highly skilled Operations Coordinator with years of experience in streamlining processes, reducing costs, and increasing customer satisfaction
  • Proven track record in implementing new systems and strategies that have resulted in significant improvements in productivity, quality, and revenue growth in a fast paste environment
  • Exceptional skills in project management, cross-functional collaboration, and data analysis, with a strong commitment to continuous improvement and delivering exceptional results
  • Collaborated with cross-functional teams to streamline workflow processes, resulting in a 10% increase in productivity and a 5% reduction in errors
  • Developed and implemented a new scheduling system that increased on-time delivery rates.

Warehouse Operations Supervisor

Tyson Foods
12.2008 - 08.2016
  • Finding opportunities for process improvement and innovation, and devising methods to improve efficiency, such as data analysis procedures and customer service training
  • Making decisions: Approving new projects, resolving conflicts, and making decisions on important operational questions
  • Oversaw and managed an area over 75 employees
  • Collaborated with the safety department to create and implement new safety protocols, resulting in a 85% reduction in workplace accidents
  • Improved on-time performance of daily operations by 25% through continuous monitoring and adjustments to workflow
  • Achieved a 95% employee satisfaction rate through effective leadership and communication strategies.

Warehouse Lead

Tyson Foods
05.2007 - 12.2008
  • Improved focus on safety standards and decreased incidents leading to damages within two months after joining the company
  • Achieved an $890K annual cost savings on shipment errors, recognized in the weekly newsletter for championing change management initiatives
  • Increased productivity by promoting lean manufacturing techniques, improving order fill rate on the first shift after implementing 5S methodologies
  • Introduced opportunities that improved material flow through the warehouse and developed cost-effective solutions that affected inventory movement
  • Managed a team of thirty associates
  • Developed and implemented a rotation schedule for deep cleaning tasks, leading to a 25% improvement in overall warehouse sanitation
  • Implemented regular audits of order fulfillment process, resulting in a 95% accuracy rate
  • Led weekly meetings with the quality control team to address inventory discrepancies, reducing shrinkage by 10%.

Education

Bachelor's Degree - Bachelor's in science business management -

University of Phoenix
10.2024

Associates Degree - Early Childhood Development -

Midlands Technical College
12.2014

Registered - Medical Assistant -

Centura College
12.2010

Skills

  • Problem Solving
  • Problem Analysis
  • Managing Managers
  • Google Suite
  • Microsoft
  • Kronos Timekeeping
  • Job Evaluation
  • Recruitment Advertising
  • Cincom
  • Oracle
  • Apriso
  • Vendor Coordination
  • Inventory Accuracy
  • Teams
  • Organization Growth
  • Financial Data
  • OPEX
  • Quality Operations
  • Coaching & Mentoring
  • Employment Contracts
  • Legislative Policy
  • Process Implementation
  • Policy Implementation
  • Employee Relations
  • HR policies development
  • Organizational Development
  • Payroll Management

Timeline

Senior Production Manager

Trane Technologies
03.2017 - Current

Operations Coordinator

Trane Technologies
08.2016 - 03.2017

Warehouse Operations Supervisor

Tyson Foods
12.2008 - 08.2016

Warehouse Lead

Tyson Foods
05.2007 - 12.2008

Bachelor's Degree - Bachelor's in science business management -

University of Phoenix

Associates Degree - Early Childhood Development -

Midlands Technical College

Registered - Medical Assistant -

Centura College

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