Hattie Kofron
Spencerport
Summary
Dynamic professional with experience at ACM Global Laboratories, excelling in biological sample management and regulatory adherence. Proven ability to enhance efficiency through effective time management and clear communication. Recognized for fostering collaborative teamwork and delivering exceptional customer care in fast-paced environments. Committed to achieving results and maintaining high standards.
Overview
11
11
years of professional experience
Work History
Library Page
Ogden Farmers' Library
07.2023 - Current
- Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
- Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
- Created visually appealing displays that promoted new arrivals or highlighted specific topics within the collection, drawing attention from visitors of all ages.
- Assisted with the preparation and setup of meeting rooms for library-sponsored events, ensuring a smooth experience for all participants.
- Performed opening and closing procedures as required, safeguarding the security and integrity of the library''s physical space and collections.
Server/Bartender
Cloverwood Senior Living
07.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Learned resident habits to aid those with memory issues and anticipate their wants or needs
Specimen Management
ACM Global Laboratories
06.2021 - 08.2022
- Supported clinical research efforts through precise specimen management and organization of study materials.
- Enhanced laboratory efficiency by implementing proper specimen management and storage procedures.
- Implemented electronic health record system to improve patient data management and accessibility.
- Achieved timely completion of all projects through effective prioritization, delegation, and task management skills.
Restaurant Hostess
Mangia Mangia
06.2017 - 06.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Cleared tables to reduce turn over time
- Assisted servers carrying drinks and plates to increase efficiency
- Handled placing and preparing to-go orders
Newspaper Carrier
Westside News
04.2014 - 05.2017
- Assembled and bagged newspapers prior to delivery.
- Delivered newspapers and flyers to about [Number] homes daily.
- Maintained punctual delivery times for consistent customer service experience.
- Distributed papers in various weather conditions.
Education
No Degree - Biology
SUNY At Fredonia
Fredonia, NYNo Degree - Biology
SUNY, Geneseo
Geneseo, NYBachelor of Science - Biology
SUNY, Brockport
Brockport, NY05-2025
High School Diploma -
Spencerport High School
Spencerport, NY06-2020
Skills
- Biological Sample Management
- Experience with Electronic Health Record Systems
- Customer Care
- Collaborative Teamwork
- Efficient Data Input
- Regulatory Adherence
- Detail-Oriented Approach
- Clear Communication
- Effective Time Management
Timeline
Library Page
Ogden Farmers' Library
07.2023 - Current
Server/Bartender
Cloverwood Senior Living
07.2021 - Current
Specimen Management
ACM Global Laboratories
06.2021 - 08.2022
Restaurant Hostess
Mangia Mangia
06.2017 - 06.2021
Newspaper Carrier
Westside News
04.2014 - 05.2017
No Degree - Biology
SUNY At Fredonia
No Degree - Biology
SUNY, Geneseo
Bachelor of Science - Biology
SUNY, Brockport
High School Diploma -
Spencerport High School
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