Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hau Le

Fort Worth,TX

Summary

Production lead with a strong work ethic and expertise in production management. Skilled in troubleshooting and equipment operation, consistently achieving high inventory accuracy and fostering a collaborative work environment. Leverages strong analytical skills and advanced Excel proficiency to monitor team performance, track production targets, and implement data-driven process improvements that enhance productivity and foster a culture of continuous improvement.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Production Lead

FedEx Supply Chain
10.2021 - Current
  • Coordinate and monitor daily workload activities, including tracking productivity.
  • Review, assign, and complete daily replenishment tasks while maintaining a high level of inventory accuracy.
  • Perform or oversee regular bin audits and cycle counts to identify and correct discrepancies.
  • Ensure timely replenishments and down-stocking to meet daily production needs and cover orders.
  • Monitor daily demand of re-supply items and coordinate with other departments to resolve potential shortages.
  • Monitor the operation of all equipment to ensure safety and functionality.
  • Report on team productivity, quality metrics, and performance to management.
  • Communicate with customer service regarding shipment anomalies, delays, and order adjustments.
  • Assist with administrative functions such as schedule implementation and maintaining accurate reports.
  • Provide daily direction and guidance to the replenishment production team.
  • Assign tasks to personnel to ensure maximum efficiency and adherence to production standards.


Fleet Service Clerk

American Airlines
06.2019 - 05.2021
  • Move baggage and cargo of various weights to and from aircraft.
  • Drive and operate belt loaders.
  • Service aircraft at gates with ground power and air conditioning.
  • Tow and pushback aircraft from gates.
  • Clean interior aircraft as needed.
  • Service aircrafts lavatories and water ports.

Customer Service Agent

Hallmark Aviation
05.2017 - 05.2019
  • Issue, reissue and refund passenger tickets.
  • Book, ticket and confirm flight reservations.
  • Perform passenger check-in and passenger seat assignment.
  • Perform passenger boarding, including ticket lift and/or boarding pass lift/verification.
  • Operate gate readers/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria.
  • Operate jetways/bridges for purpose of boarding and deplaning passengers.
  • Make boarding and departure gate announcements.
  • Accept, check and tag passengers' baggage at resolution centers, full service ticket counters, and first class ticket counters.
  • Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters.



Production Coordinator

FedEx Supply Chain
09.2015 - 05.2017
  • Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
  • Coordinated with production team to support productivity targets and deadline management.
  • Monitored and tracked progress of all production tasks for on-time delivery.
  • Coordinated communication between departments, fostering a collaborative work environment.
  • Streamlined workflow processes, enhancing overall team performance and output quality.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Ensured timely delivery of projects by closely monitoring schedules and milestones.
  • Developed and maintained efficient production processes and procedures.
  • Managed inventory and supply chain functions for production materials and equipment.

Education

High School Diploma -

Fossil Ridge High School
Fort Worth
05-2013

Skills

  • Quality control
  • Team coordination
  • Quality assurance
  • Basic math
  • Workflow management
  • Equipment operation
  • Equipment monitoring
  • Supply chain management
  • Strong work ethic
  • Customer Service
  • Attention to detail
  • Computer skills
  • Teamwork and coordination
  • Excel function efficient

Certification

  • Certified OSHA Forklift, FedEx Supply Chain - 2015-Present


Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Production Lead

FedEx Supply Chain
10.2021 - Current

Fleet Service Clerk

American Airlines
06.2019 - 05.2021

Customer Service Agent

Hallmark Aviation
05.2017 - 05.2019

Production Coordinator

FedEx Supply Chain
09.2015 - 05.2017

High School Diploma -

Fossil Ridge High School

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