HAU YI LAW
Tuen Mun
Summary
Honors graduate in Fashion Merchandising with a minor in Leadership from Kent State University (United States), with professional experience across ecommerce, marketing, administration, and social media management. Developed cross-border expertise through collaboration with Chinese and U.S. fashion e-commerce teams, strengthening skills in digital operations, market analysis and international coordination. Recognized for adaptability, problem-solving, and strong multilingual communication. Committed to leveraging creativity, leadership, and global perspective to drive business growth and innovation.
Overview
8
8
years of professional experience
Work History
Delievery Operation Specialist
Tesla Motors HK Limited
Hong Kong
11.2025 - Current
- Generated accessory revenue equal to 25% of daily vehicle deliveries through strategic upselling during customer handovers.
- Utilized Excel for daily inventory reconciliation and demand analysis to maintain stock accuracy and support restocking decisions.
- Applied strong communication and consultative skills to identify customer needs, provide product education and enhance overall customer satisfaction.
- Executed end-to-end vehicle delivery operations, including documentation, registration, mobile key setup, and cross-team coordination to ensure seamless handovers.
PERSONAL ASSISTANT / MARKETING EXECUTIVE
Popilush LLC
VA
07.2024 - 06.2025
- Managed influencer relations, model outreach and partnership communications
- Helped develop social media account infrastructure and campaign strategies
- Assisted executive team with scheduling, accounting tasks, and contract preparation.
- Supported HR department with interview coordination and onboarding
- Coordinated cross-department communications and provided bilingual translation
FASHION E-COMMERCE INTERN
Curated For You
06.2023 - 08.2023
- Created tailored product assortments based on trend analysis and customer preferences.
- Suggested personalized product recommendations to improve sales conversion.
- Conducted competitor and consumer research to inform business decisions.
ASSISTANT MEDIA DIRECTOR
IM Decor Limited
01.2020 - 08.2021
- Collaborated with clients and internal teams to design and execute media campaigns.
- Researched industry trends, audience behavior, and competitor activities.
- Increased advertising reach by optimizing media budget allocation.
BRANCH MANAGER'S SECRETARY
AIA Group Limited
Hong Kong
08.2018 - 09.2018
- Prepared reports, presentations, and agendas using Microsoft Office.
- Supported branch manager in projects to improve efficiency and profitability.
- Coordinated with clients and organizations to strengthen business relationships.
Education
BACHELOR OF ARTS - Fashion Merchandising, Leadership
Kent State University
Kent, Ohio01.2024
ASSOCIATE OF ARTS - Fashion Design
Pierce College
Lakewood01.2019
Skills
- Microsoft Office Suite Expertise (Excel, PowerPoint, Word)
- Adobe Creative Suite Expertise
- Fashion Trend Forecasting
- Marketing & Consumer Analysis
- Strong Organization & Multitasking
- Conflict Management & Resolution
- Professional Communication & Negotiation
- Leadership & Public Speaking
- Collaboration & Teamwork
- Influencer Outreach & Social Media Campaigns
- Bilingual Business Translation (English,Chinese)
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Extracurricular Activities And Certifications
- Conversation Partner Club Member, Pierce College, 05/19
- Certified Fashion Ecommerce, Curated For You, 06/23 - 08/23
Timeline
Delievery Operation Specialist
Tesla Motors HK Limited
11.2025 - Current
PERSONAL ASSISTANT / MARKETING EXECUTIVE
Popilush LLC
07.2024 - 06.2025
FASHION E-COMMERCE INTERN
Curated For You
06.2023 - 08.2023
ASSISTANT MEDIA DIRECTOR
IM Decor Limited
01.2020 - 08.2021
BRANCH MANAGER'S SECRETARY
AIA Group Limited
08.2018 - 09.2018
BACHELOR OF ARTS - Fashion Merchandising, Leadership
Kent State University
ASSOCIATE OF ARTS - Fashion Design
Pierce College