HAUKEN SMITH
Fort Smith,AR
Summary
I am a hardworking, loyal and trustworthy individual seeking a team-oriented environment. I am adept in multitasking and maintaining grace and efficiency in high-pressure situations in order to serve customer needs while delivering exceptional service and thus, boosting company profits and enhancing the workplace environment. I am very competitive having played all sports through high-school, and I have held a job since I was 15 years old.
Overview
8
8
years of professional experience
Work History
Sr. Specialist WMS
GDH
Rogers, AR
01.2023 - 05.2023
- Trained to navigate and teach Tyson employees on the Blue Yonder software.
- Was part of a team in charge of traveling to various Tyson warehouses to help them "Go Live" with the Blue Yonder system.
- Joined the "Safety Operations Committee" where I assisted with developing effective safety policies and procedures to improve operations.
- Received multiple weekly "MVP" honors for my efforts in my short time.
Freight Broker
TQL
Rogers, AR
10.2021 - 12.2022
- Monitored market and negotiated rates based on trends.
- Daily 4:00 AM start.
- Planned routes for various shipments according to special events, customer needs and weather.
- Contacted existing customers to update accounts and confirm deals, along with contacting new prospects daily
- Tracked shipments and trucks out on deliveries.
Salesman
Flo Energy
Tampa, FL
05.2021 - 09.2021
- Went door to door of residential homes to discuss and qualify potential customers for Solar powered home energy.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Post college graduation summer job - Great experience
Team Member
Crossover Liquor
Fayetteville, AR
04.2020 - 05.2021
- Assisted and helped train newly hired team members with an emphasis on company procedures, system protocols and safety requirements.
- Helped customers find specific products, answered questions, and offered product advice
- Processed customer payments quickly and returned exact change and receipts
Delivery Driver
Jimmy John's Gourmet Sandwiches
Fayetteville, AR
08.2019 - 03.2020
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Delivered rush merchandise on tight schedules to meet customer targets
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Sales Representative
EcoShield Pest Control
Minneapolis, MN
05.2019 - 08.2019
- Upsold new and existing customers with additional EcoShield products and services
- Cultivated professional relationships with clients by asking the appropriate questions to identify needs while providing insightful information relative to the EcoShield product set
- Consistently exceeded sales targets through consultative sales techniques thus generating additional revenue from new and existing customer base.
- College summer job - Great experience
Labor Worker
Hall And Associates
Fort Smith, AR
05.2018 - 08.2018
- Pool cleaning
- Carpentry
- Concrete work
Panel Operator
Plunkett Distributing
Fort Smith, AR
05.2017 - 08.2017
- Calibrated equipment, administered quality controls and drove maintenance procedures to promote operational efficiency
- Resolved conveyor system issues by clearing jams and blockages
- Assembled machinery from component parts, following prescribed instructions to support correct configurations.
Lifeguard
Hardscrabble Country Club
Fort Smith, AR
05.2016 - 08.2016
- Monitored behaviors for safety violations and took steps to prevent further violations
- Kept watch over swimmers to respond quickly to distress situations
- Updated daily logs regarding weather conditions and water treatments while also being responsible for incident and activity reports.
Party Host
Chuck E Cheese
Fort Smith, AR
05.2015 - 04.2016
- Helped to plan and execute parties for 30 or more guests, including coordinating menus and preparing tables
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties
- Managed guest expectations by relaying information regarding hours, wait times and specials
- Interacted with all guests and participated in activities throughout event while giving next-level attention to guest of honor.
Education
Bachelor of Arts - Communications, General Business
University Of Arkansas
05.2021
Skills
- Teamwork
- Guest Services
- Sales transaction management
- Accuracy and efficiency
- Proficient in Microsoft Word and PowerPoint
- Resourceful
- Customer relationships
- Performance Goals
Timeline
Sr. Specialist WMS
GDH
01.2023 - 05.2023
Freight Broker
TQL
10.2021 - 12.2022
Salesman
Flo Energy
05.2021 - 09.2021
Team Member
Crossover Liquor
04.2020 - 05.2021
Delivery Driver
Jimmy John's Gourmet Sandwiches
08.2019 - 03.2020
Sales Representative
EcoShield Pest Control
05.2019 - 08.2019
Labor Worker
Hall And Associates
05.2018 - 08.2018
Panel Operator
Plunkett Distributing
05.2017 - 08.2017
Lifeguard
Hardscrabble Country Club
05.2016 - 08.2016
Party Host
Chuck E Cheese
05.2015 - 04.2016
Bachelor of Arts - Communications, General Business
University Of Arkansas
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