Hauna Olson
Vashon
Summary
Dynamic and dedicated Flight Attendant with Alaska Airlines, recognized for delivering exceptional customer service and ensuring passenger safety. Proven ability to manage in-flight services with attention to detail and a strong work ethic. Skilled in first aid, adept at handling emergencies while maintaining a positive atmosphere for travelers.
A highly professional aviation service provider prepared to bring strong customer service acumen and safety compliance expertise to role. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring passenger satisfaction and safety.
Overview
18
18
years of professional experience
Work History
Flight Attendant
Alaska Airlines
06.2017 - 11.2024
- Delivered exceptional customer service, ensuring passenger comfort and safety throughout flights.
- Managed in-flight beverage and meal services, adapting quickly to diverse passenger needs.
- Conducted pre-flight safety demonstrations, reinforcing compliance with aviation regulations.
- Assisted passengers with boarding and deplaning processes, enhancing overall travel experience.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Implemented best practices for emergency situations, ensuring readiness and swift response as needed.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Home Services
Casa Bella
01.2007 - 06.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
FAA Certificate of Demonstrated Proficiency - Flight Attendant
Alaska Airlines
Seattle, WA06-2017
Certified Travel Consultant - Travel Agent
SST Travel Agent School
Tacoma, WA01-1993
General Studies
Vashon Island High School
Vashon, WA06-1990
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
Timeline
Flight Attendant
Alaska Airlines
06.2017 - 11.2024
Home Services
Casa Bella
01.2007 - 06.2017
FAA Certificate of Demonstrated Proficiency - Flight Attendant
Alaska Airlines
Certified Travel Consultant - Travel Agent
SST Travel Agent School
General Studies
Vashon Island High School
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