Havana Stein
Chicago,IL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service practices and related options. Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dental Assistant
Magnolia Pediatric Dentistry And Orthodontics
09.2023 - 02.2024
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Lead Hostess
Nobu Chicago
03.2023 - 09.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
Education
Bachelor of Science - Nursing
Chamberlain University
Chicago, IL09.2026
High School Diploma -
Chicago Academy For The Arts
Chicago, IL05.2022
Skills
- Teamwork/Collaboration
- Customer Service
- Problem-Solving
- Adaptability/Flexibility
- Multitasking
- Learning Agility
- Conflict Resolution
- Relationship Building
Affiliations
- Student Nursing Association of Chamberlain University
Certification
- Adult and Children First Aid/CPR Certified
- Adult and Children AED Certified
- HIPPA Certified
- OSHA Certified
- Coronal Polishing Certified
Timeline
Dental Assistant
Magnolia Pediatric Dentistry And Orthodontics
09.2023 - 02.2024
Lead Hostess
Nobu Chicago
03.2023 - 09.2023
Bachelor of Science - Nursing
Chamberlain University
High School Diploma -
Chicago Academy For The Arts
- Adult and Children First Aid/CPR Certified
- Adult and Children AED Certified
- HIPPA Certified
- OSHA Certified
- Coronal Polishing Certified
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