Shyloh Israel
Puyallup,WA
Summary
Dynamic and compassionate professional with extensive experience in customer service and educational support roles, notably at Fitness Quest Physical Therapy. Excelled in relationship building, effective communication, and behavior management. Demonstrated proficiency in data entry and scheduling, significantly enhancing operational efficiency. Proven track record of fostering positive environments and supporting diverse needs, including students with special needs.
Overview
2025
2025
years of professional experience
Work History
Receptionist
Fitness Quest Physical Therapy
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed and coordinated appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Hostess
Country Rose Cafe
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Assistant Teacher
La Petite Academy Inc.
05.2024 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Monitored and reported student progress and development, offering mentoring as needed.
Childcare Assistant
Fitness Quest Physical Therapy
10.2022 - 02.2023
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
- Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
Education
Challenger High School
Spanaway, WA06.2022
Skills
- Data entry
- Telephone skills
- Scheduling
- Relationship building
- Classroom support
- Effective communication
Timeline
Assistant Teacher
La Petite Academy Inc.
05.2024 - Current
Childcare Assistant
Fitness Quest Physical Therapy
10.2022 - 02.2023
Receptionist
Fitness Quest Physical Therapy
Hostess
Country Rose Cafe
Challenger High School
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