Haven A Scott
Colorado Springs
Summary
Committed IT professional with experience in leveraging application development concepts to optimize technical operations. Seeking a role to drive innovative data-driven decision-making through strong data analytics skills and cloud expertise.
Overview
6
6
years of professional experience
Work History
IT Associate II
Amazon
09.2024 - Current
- Orchestrated technical support and maintenance for over 500 workstations, utilizing Amazon enterprise software, including AWS cloud services, to minimize downtime by 25% and enhance user productivity across the organization.
- Developed ETL workflows and supported CI/CD pipelines for data extraction, transformation and loading to support business intelligence initiatives.
- Implemented a network security protocol update with AWS tools, which decreased security threat incidents by 30% and ensured adherence to compliance standards.
- Led a cross-departmental initiative to implement enterprise-level PowerShell scripting, leveraging advanced debugging techniques to boost workstation productivity by 20% and reduce operational costs by 35%.
- Deployed a containerized provisioning framework using Kubernetes, Docker, and Ansible to automate workstation setup and ensure reliable communication with autonomous warehouse equipment.
- Developed high-quality technical documentation for software applications, systems, and IT solutions.
Internet Analyst
Comcast Cable Corporation
12.2018 - 09.2024
- Evaluated and improved internet infrastructure, enhancing network reliability by 25% through comprehensive data analysis and implementation of advanced diagnostic tools, benefiting over 500,000 subscribers.
- Collaborated in rolling out AI software by performing rigorous integration testing and implementing a Test-Driven Development approach, ensuring intuitive monitoring and network surveillance of employee-customer interactions for enhanced operational insights.
- Assessed and optimized data streaming protocols, resulting in a 30% increase in bandwidth efficiency and effectively supporting HD streaming capabilities for over 500,000 active users.
- Investigated and resolved network anomalies, implementing corrective measures that improved uptime by 20% and maintained seamless connectivity for over 500,000 subscribers.
Education
Master of Science - Data Analytics
Western Governors University
12-2025
Bachelor of Science - Computer Science
Colorado State University
01.2024
Skills
- Python
- SQL
- Java
- PostgreSQL
- MongoDB
- Data Structures and Algorithms
- Data warehousing
- Analytics Tools
- Database management
- Data Collection
- Data Mining
- Problem Solving
Timeline
IT Associate II
Amazon
09.2024 - Current
Internet Analyst
Comcast Cable Corporation
12.2018 - 09.2024
Bachelor of Science - Computer Science
Colorado State University
Master of Science - Data Analytics
Western Governors University
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