Haven Bannon
Fuquay-Varina,NC
Summary
Well-qualified HR Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
HR Generalist
Fitness Connection
04.2023 - Current
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Created and delivered HR training sessions to staff, managers and executives.
- Collaborated with managers to identify and address employee relations issues.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Conduct and provide guidance on investigations concerning teammates and manage inquires/complaints in a timely manner.
Sales and Operations Manager
Fitness Connection
05.2021 - 03.2023
- Manage and operate business effectively in order to meet monthly sales goals
- Responsible for developing fitness professionals through coaching cycle and coaching documents
- Create monthly club plan to help ensure club performance expectations are being met and make adjustments based on business needs mid-month
- Monitor and ensure business daily KPIs are being met
- Execute deposits twice per week
- Manage labor budget and oversee payroll processing
- Built relationships with customers and community to establish long-term business growth
- Monitored sales team performance, analyzed sales data and reported information to area managers
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
Assistant Club Manager
Fitness Connection
02.2020 - 05.2021
- Greet members and guests
- Conducted phone calls to create appointments
- Help members and guests with questions and concerns
- Conducted fitness orientations for members and educated them on personal training packages
- Use sales techniques to overcome objections and upsell products
- Increased staff performance and engagement via motivational leadership
- Maintained consistent accountability for direct reports by training and coaching
- Observed each employee's individual strengths and created SMART goals to improve areas of weakness
- Reported issues to higher management with great detail
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Eased team transitions and new employee orientation through effective training and development
Education
Bachelors Of Science - Health Systems Management
University of North Carolina
Charlotte, NCSkills
- Computer Skills
- Time Management
- Self-Motivated
- Teamwork
- Leadership Experience
- Problem-Solving
- Employee Relations Management
- Strategic HR Planning
- Performance Management
- Corrective Actions
- Employee Retention
- Business Analytics
Timeline
HR Generalist
Fitness Connection
04.2023 - Current
Sales and Operations Manager
Fitness Connection
05.2021 - 03.2023
Assistant Club Manager
Fitness Connection
02.2020 - 05.2021
Bachelors Of Science - Health Systems Management
University of North Carolina
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