Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Records Clerk/ Assistant TAC
Pooler Police Department
Pooler, GA
01.2021 - Current
Dispatch/ GCIC/ NIBRS
Coordinated with external agencies to obtain additional information for cases as needed
Maintained and updated police records, including incident reports, criminal histories, and other related documentation
Conducted research of public records such as court documents, arrest records, warrants, citations, vehicle registrations, and other related documents
Assisted customers with questions pertaining to police record searches; explained processes involved in obtaining requested information
Interacted with law enforcement personnel on a daily basis via telephone or in-person; responded promptly to inquiries regarding departmental policies and procedures
Developed spreadsheets utilizing Microsoft Excel to track case numbers, incidents reported, and disposition of cases
Reviewed and analyzed police reports for accuracy and completeness; identified errors, omissions, and discrepancies in records
Ensured compliance with federal, state, and local standards pertaining to the release of public information
Conducted background checks on individuals for various purposes including employment and licensing applications
Business Associate/ Treatment Coordinator
Howard Family Dental
Savannah, GA
2019 - 2020
Answered phone calls from current and prospective clients regarding their inquiries about treatments or procedures offered by the practice.
Verified patient insurance coverage prior to treatments or procedures being performed.
Performed administrative duties such as filing, faxing, photocopying, scanning documents.
Ensured compliance of HIPAA regulations within the office environment.
Created and maintained patient records, including insurance information, medical histories, and x-ray results.
Assisted in the coordination of dental treatment plans for patients.
Conducted follow-up calls to confirm appointments.
Processed payments from patients for services rendered.
Prepared financial estimates for proposed treatments in consultation with dentists.
Greeted incoming patients upon arrival at the office and assisted them with paperwork completion.
Verified, updated and entered patient information into system.
Collected payments from patients and arranged payment schedules.
OR Surgical Services Technician
Memorial University Medical Center
Savannah, GA
2017 - 2019
Assisted in the preparation of surgical instruments and equipment for operating room procedures.
Provided support to surgeons, nurses, and other medical staff during surgery.
Monitored sterilization processes for instruments used in the operating room.
Observed sterile techniques at all times while in the operating room setting.
Assisted with positioning patients on the operating table according to the surgeon's instructions.
Adhered to HIPAA guidelines when handling confidential patient information.
I maintained a clean and safe environment within the operating room, including stocking supplies and disposing of waste materials.
Ensured that all equipment was functioning correctly before use in the operating room.
OR Front Desk/ Scheduling Analyst
Memorial Health University Medical Center
Savannah, GA
2017 - 2019
Assisted with surgical scheduling and coordination of patient care needs.
Actively monitored patient flow through the OR suites to ensure maximum efficiency while maintaining quality standards of care.
Provided support to surgeons, nurses, anesthesiologists, and other medical staff during operations.
Maintained the temperatures of each operating room.
Coordinated with OR Vendors and made sure they were on the correct schedules with the surgeons.
Packer/Shipper
The UPS Store
Savannah, GA
2015 - 2016
Keeping an organized work place
Giving exceptional customer
Responded promptly to customer complaints about packaging issues.
Packed products in accordance with specified instructions.
Assembled cardboard boxes according to customer specifications.
Weighed packages to determine shipping costs.
Wrapped items securely using appropriate packing materials.
Calculated dimensions of packages prior to shipment.
Education
BBA -
Columbia Southern University
Orange Beach, AL
01-2027
High School Diploma -
Islands High School
Savannah, GA
05.2014
Skills
Critical Thinking
Self Motivation
Effective Communication
Dependable and Responsible
Professionalism
Time Management
Timeline
Records Clerk/ Assistant TAC
Pooler Police Department
01.2021 - Current
Business Associate/ Treatment Coordinator
Howard Family Dental
2019 - 2020
OR Surgical Services Technician
Memorial University Medical Center
2017 - 2019
OR Front Desk/ Scheduling Analyst
Memorial Health University Medical Center
2017 - 2019
Packer/Shipper
The UPS Store
2015 - 2016
BBA -
Columbia Southern University
High School Diploma -
Islands High School
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