Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Food Lion To Go Associate
Food Lion
Charlotte Hall, MD
03.2024 - 06.2024
Bagged groceries for customers after they have paid for their purchases.
Delivered orders to customers in an efficient manner with a friendly attitude.
Demonstrated knowledge of menu items by providing detailed descriptions upon request.
Organized and tracked to-go orders while maintaining accuracy.
Assisted guests with selecting food items based on dietary needs or preferences.
Cashier
Shoppers
Charlotte Hall, MD
06.2023 - 12.2023
Bagged groceries for customers after they have paid for their purchases.
Assisted in stocking shelves with merchandise.
Maintained cleanliness of work area including counters, floors and display cases.
Verified prices and rang up items correctly on the register.
Ensured proper use of coupons during checkout process.
Processed payments using cash register, credit and debit cards, checks and gift cards.
Server
Seabreeze Restaurant & Tiki Bar
Mechanicsville, MD
04.2023 - 07.2023
Stayed informed about daily specials, new menu items, promotions.
Monitored dining room for cleanliness and proper set-up at all times.
Took orders from customers accurately and in a timely manner.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Chocolate Sales
Heritage Chocolates
Leonardtown, MD
09.2022 - 04.2023
Provided excellent customer service by responding promptly to customer needs and requests.
Instructed customers on the various types of chocolates and their characteristics.
Performed cashiering duties such as accepting payments from customers and providing change.
Maintained cleanliness and organization of work area at all times.
Assisted customers over the phone regarding store operations, product information and order placement.
Server
St. Mary's Steakhouse
Charlotte Hall, MD
03.2022 - 08.2022
Garnished dishes and beverages to serve visually appealing menu items.
Explained menu items, describing ingredients and cooking methods upon request.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Lead Hostess/Cashier
Bert's 50's Diner
Mechanicsville, MD
01.2018 - 03.2022
Maintained accurate records of ingredients used in the production process.
Operated machinery in accordance with manufacturer specifications and company standards.
Conducted price checks for special orders or discounts as requested by customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Assisted with seating arrangements for large groups and special occasions.
Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
Maintained accurate records of reservations and wait times.
Clinical Director of Substance Abuse Services at Volunteer Tele-Services, LLCClinical Director of Substance Abuse Services at Volunteer Tele-Services, LLC