Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haven Johnson

Taneytown,MD

Summary

Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently managing 3-5 different houses a day with one other person in a timely manner. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Cleaner

The Cleaning Authority
04.2023 - 10.2023
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.

Cashier

Foodlion Grocery Store
08.2022 - 10.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Server

Antrim 1844 And Smokehouse Restaurant
11.2020 - 12.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

Francis Scott Key High School
Union Bridge, MD
05.2021

Skills

  • Laundry
  • Housekeeping
  • Waste Management
  • Quality Assurance
  • Supply Inventory Management
  • Customer Service
  • Sweeping and Mopping
  • Sanitation Practices
  • Cleaning and Sanitizing
  • Laundry services
  • Attention to detail
  • Knowledge of cleaning products
  • Dusting techniques
  • Restroom sanitation
  • Teamwork abilities
  • Time management

Timeline

Cleaner

The Cleaning Authority
04.2023 - 10.2023

Cashier

Foodlion Grocery Store
08.2022 - 10.2023

Server

Antrim 1844 And Smokehouse Restaurant
11.2020 - 12.2022

High School Diploma -

Francis Scott Key High School
Haven Johnson