Haven Ludwig
Winter Garden,FL
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
Overview
6
6
years of professional experience
Work History
Food and Beverage Attendant
Walt Disney World Company
Orlando, FL
10.2025 - Current
- Streamlined workflow processes to enhance speed of service during peak hours.
- Implemented quality control measures to ensure food safety and adherence to health regulations.
- Resolved guest complaints effectively, promoting positive experiences and repeat visits.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Maintained stock levels of cups, lids, straws, and condiments throughout the shift.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Server
Drakes
Louisville, KY
02.2023 - 08.2025
- Trained new staff on menu offerings and best practices for guest engagement.
- Collaborated with kitchen staff to streamline order fulfillment processes.
- Managed cash register operations, ensuring accurate transactions and balanced tills.
- Monitored dining area for cleanliness and organization, improving overall guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Assisted with dining room set up prior to and after service period.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Caddie
TopGolf
Louisville, KY
10.2022 - 01.2023
- Implemented best practices for cleanliness and safety standards in serving areas.
- Monitored guest needs proactively, enhancing overall dining experience.
- Maintained a clean and organized workspace, ensuring efficient drink service for guests.
- Promoted a fun atmosphere for guests through attentive service combined with upbeat communication skills.
- Implemented efficient table turnover strategies to maximize seating capacity during busy shifts.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Register and Filler
Cookie Dough Bliss
Louisville, KY
07.2020 - 10.2022
- Maintained accurate cash drawer and balanced registers at shift end.
- Kept work area organized, ensuring compliance with health and safety standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Arts -
Jefferson Community And Technical College
Louisville, KY05-2024
High School Diploma -
Mercy Academy
Louisville, KY05-2022
Skills
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Kitchen support
- Food preparation
- Customer service
- Dining room organization
- Order accuracy
- Beverage preparation
- Cross-training capabilities
Timeline
Food and Beverage Attendant
Walt Disney World Company
10.2025 - Current
Server
Drakes
02.2023 - 08.2025
Caddie
TopGolf
10.2022 - 01.2023
Register and Filler
Cookie Dough Bliss
07.2020 - 10.2022
Associate of Arts -
Jefferson Community And Technical College
High School Diploma -
Mercy Academy