Summary
Overview
Work History
Education
Skills
References
Websites
Timeline
Generic

Haven Mass

Austin,TX

Summary

I'm an administrative professional with 15+ years of experience supporting leaders and improving day-to-day operations, both remotely and in-person. I bring a positive, focused energy, strong follow-through, and a practical mindset that helps teams feel supported and stay on track. Skilled Executive Assistant with proven success in supporting Managing Directors. Demonstrated ability to manage and organize high-volume workloads, prioritize tasks, and maintain confidentiality. Strengths include clear communication, time management, and strong problem-solving abilities. Notably contributed to improving office efficiency and streamlining processes in previous roles.

Overview

27
27
years of professional experience

Work History

Executive Assistant

Hembree Bell Law Firm
Austin, TX
02.2025 - 06.2025
  • Supported COO with operational tasks, including Accounts Payable via QuickBooks and Bill.com.
  • Expanded responsibilities to assist CEO with calendar management and high-priority scheduling.
  • Coordinated travel arrangements to optimize executive time and efficiency.
  • Oversaw office celebrations, supply procurement, and equipment maintenance.
  • Utilized Microsoft Office Suite for effective communication and documentation management.

Executive Assistant to the Managing Director

Studio Preparatory
Austin, TX
06.2022 - 06.2024
  • Supported the Managing Director with all operations, ensuring alignment with strategic goals, and day-to-day continuity.
  • Acted as a gatekeeper by managing calendars, prioritizing email, Slack, and mail communications, and responding on behalf of the Managing Director.
  • Researched, compiled data, and prepared reports to support the Board of Directors during periods of significant organizational change.
  • Managed sensitive HR matters, including job postings, interviews, onboarding, and internal systems training for new hires.
  • Provided personal executive support to the Managing Director’s family office, managing confidential financial tasks, and facilitating the transfer of a high-net-worth estate.

Executive and Fundraising Assistant

Young Life
Austin, TX
08.2001 - 07.2002
  • Organized events and coordinated donor mailings for National Fundraising Director.
  • Managed calendar and correspondence for Area Director to enhance operational efficiency.
  • Maintained office supplies inventory, ordering necessary materials to support daily operations.

Executive Assistant to the Chief Executive Officer

Duration Software
Austin, TX
01.1999 - 06.2000
  • Delivered comprehensive executive support to CEO, managing scheduling, reporting, and correspondence.
  • Managed accounts payable and receivable within QuickBooks, enhancing financial accuracy.
  • Created proposals for business development to drive growth opportunities.
  • Facilitated routing of incoming communications across departments, ensuring prompt follow-up.

Administrative and Marketing Assistant

Knight Commercial Real Estate
Austin, TX
01.1998 - 12.1999
  • Researched property data using TCAD and public records to produce summaries for web and sales materials.
  • Consolidated key details into reference documents and managed website updates for accuracy.
  • Designed marketing collateral in Adobe Illustrator to enhance promotional efforts.
  • Coordinated scheduling and travel arrangements for CEO, optimizing time management.
  • Facilitated effective communication as primary contact for clients and vendors.

Education

Bachelor of Science - Psychology, Minor in Technical Writing

Missouri State University
Springfield, MO
05-1996

Skills

  • Office management and coordination
  • Calendar management
  • Executive administrative support
  • Communication facilitation
  • Document preparation
  • Project management
  • Workflow optimization
  • Internal documentation development
  • Google Workspace proficiency
  • Microsoft Office Suite expertise
  • QuickBooks financial management
  • Slack communication management
  • AI productivity tools utilization

References

  • Tiffany, Cortright, businessdirector@studiopreparatory.org, (918) 510-5532, Studio Preparatory
  • Megan, Johntz, mudpizza@gmail.com, (314) 378-3384, Studio Preparatory and Johntz-Schiesser Family Office

Websites

Timeline

Executive Assistant

Hembree Bell Law Firm
02.2025 - 06.2025

Executive Assistant to the Managing Director

Studio Preparatory
06.2022 - 06.2024

Executive and Fundraising Assistant

Young Life
08.2001 - 07.2002

Executive Assistant to the Chief Executive Officer

Duration Software
01.1999 - 06.2000

Administrative and Marketing Assistant

Knight Commercial Real Estate
01.1998 - 12.1999

Bachelor of Science - Psychology, Minor in Technical Writing

Missouri State University

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