Haven Tagg
Arvada,CO
Summary
Ambitious and experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Fabletics
06.2025 - Current
- Led team to achieve sales targets through effective staff training and development.
- Implemented inventory management systems, enhancing stock accuracy and availability.
- Analyzed sales data to identify trends, driving strategic product placement initiatives.
- Mentored and trained staff on sales techniques and product knowledge, improving team performance.
- Supervised daily operations to optimize customer service and enhance store experience.
- Collaborated with upper management to create training programs that improved employee retention rates.
- Developed visual merchandising strategies to maximize product visibility and drive sales growth.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Collaborated with Store Manager to analyze sales data, identify trends, and develop targeted action plans.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Visual Merchandising Supervisor
Puma
10.2024 - 06.2025
- Led visual merchandising strategies to enhance product presentation and customer engagement.
- Developed seasonal display concepts aligned with brand guidelines and promotional campaigns.
- Trained and mentored team members on visual standards and layout techniques.
- Analyzed sales data to optimize product placement and inventory management in retail spaces.
- Enhanced customer experience by developing visually appealing and brand-consistent displays.
- Worked with store managers to implement new displays, promotions and store layout changes.
Customer Experience Manager
Victoria Secrets
01.2021 - 08.2024
- Run the sales floor as a head coach.
- See what we are profiting on, and what we are not.
- Map out the store for our floor sets.
- Developed new employees and on-going performance assessment of current employees.
- Go over standards and check for understanding.
- Report shoplifting in our AP Reporting app, work with our team and the police daily.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Footwear Leader
Dicks Sporting Goods
06.2020 - 02.2021
- Led footwear department operations, ensuring optimal inventory management and merchandising strategies.
- Developed training programs for staff, enhancing product knowledge and customer service skills.
- Analyzed sales trends to adjust product offerings, improving alignment with consumer preferences.
- Coordinated visual merchandising efforts to create engaging store displays and increase foot traffic.
- Implemented loss prevention strategies, reducing shrinkage through effective monitoring and employee training.
- Managed team performance evaluations, providing constructive feedback to drive individual improvement.
- Streamlined processes for order fulfillment, enhancing overall operational efficiency within the department.
- Established clear communication channels between management teams across the organization leading to better coordination during peak periods.
- Enhanced employee retention by fostering a positive work culture and offering opportunities for career development.
- Reduced shrinkage levels through diligent loss prevention efforts including monitoring security systems and educating staff about potential risks.
Head Cashier
Big 5 Sporting Goods
03.2017 - 09.2020
- Supervised cash handling processes, ensuring accurate transactions and minimizing discrepancies.
- Trained and mentored new cashiers on operational procedures and customer service excellence.
- Implemented efficient checkout protocols, enhancing customer flow during peak hours.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
- Collaborated with management to identify process improvements that increased operational efficiency.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
T.A.
Mountain View Elementary School
08.2016 - 05.2017
- One-on-one lessons.
- Led workshops for parents on supporting children's learning at home, fostering community involvement.
- Assisted lead teacher in developing lesson plans and instructional materials.
- Supported classroom management by implementing behavior strategies and maintaining a positive learning environment.
- Taking the kids outside for free time.
- Paid attention to detail while completing assignments.
Office Assistant
Horn’s Backflow and Plumbing
06.2015 - 08.2015
- Organized paperwork, typed up office agendas, filed, answered phone calls, drove workers to job sites, and forwarded estimates.
Education
MSU of Denver
Denver, CO01.2022
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Moorpark College
Moorpark, CA01.2019
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College of the Canyons
Valencia, CA01.2018
High School Diploma - undefined
Royal High School
Simi Valley, CA01.2017
Skills
- Strong organizational skills
- Active listening skills
- Punctual
- Sharp problem solver
- Courteous demeanor
- Ambitions
- Energetic work attitude
- Adaptive team player
- Customer service and engagement
- Process improvement
- Staff training
- Inventory control
- Sales management
- Visual merchandising
- Loss prevention
Certification
- First Aid/CPR Certified
LANGUAGES
Currently learning Spanish.
Took ASL in High School.
Timeline
Assistant Store Manager
Fabletics
06.2025 - Current
Visual Merchandising Supervisor
Puma
10.2024 - 06.2025
Customer Experience Manager
Victoria Secrets
01.2021 - 08.2024
Footwear Leader
Dicks Sporting Goods
06.2020 - 02.2021
Head Cashier
Big 5 Sporting Goods
03.2017 - 09.2020
T.A.
Mountain View Elementary School
08.2016 - 05.2017
Office Assistant
Horn’s Backflow and Plumbing
06.2015 - 08.2015
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Moorpark College
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College of the Canyons
High School Diploma - undefined
Royal High School
MSU of Denver