Havern A Brown
Chesapeake,VA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Attentive Cleaning Assistant well-versed in scrubbing, dusting, cleaning and restoring various surfaces. Thorough approach to vacuuming, polishing and removing trash and debris remnants to increase sanitation. Cleanses sinks, toilets and other often-used appliances for an as-new appearance. Efficiently performs basic maintenance and repairs to meet safety and visual expectations.
Overview
23
23
years of professional experience
Work History
Nurse Assistant
Care Advantage, Inc.
03.2020 - Current
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Provided nutritional support by helping plan meals according to dietary requirements, portioning food accurately, feeding those who required help eating due to mobility limitations or other difficulties swallowing solid foods safely without choking.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Janitorial Specialist
Peninsula Cleaning Service
02.2018 - 06.2019
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Assisted with setting up for events, ensuring all required materials were available and appropriately arranged.
- Contributed to a welcoming atmosphere for employees and visitors through meticulous attention to detail in maintaining building spaces.
- Minimized the spread of germs in high-touch areas by regularly sanitizing doorknobs, handrails, light switches, and elevator buttons.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained a sanitary environment in restrooms by performing thorough cleaning and disinfecting procedures.
- Checked in and stocked inventory throughout facility.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Food Service Worker
Chesapeake Public School
09.2009 - 06.2017
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Participated in regular trainings to stay current on industry best practices and trends.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Nursing Assistant
Direct Home Care
01.2001 - 01.2016
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Educated patients on prescribed medications, ensuring compliance with dosage instructions and awareness of potential side effects.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
Education
High School Diploma -
Cradock High School
Portsmouth, VASkills
- CPR Certification
- Resident Care Associate (RCA)
- Administering Medications
- Wound Care
- HIPAA Compliance
- Dressing assistance
- Patient Care Technician/Assistant
- Certified Nursing Assistant (CNA)
Timeline
Nurse Assistant
Care Advantage, Inc.
03.2020 - Current
Janitorial Specialist
Peninsula Cleaning Service
02.2018 - 06.2019
Food Service Worker
Chesapeake Public School
09.2009 - 06.2017
Nursing Assistant
Direct Home Care
01.2001 - 01.2016
High School Diploma -
Cradock High School
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