Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Havisha Sukhram

Elmwood Park,NJ

Summary

Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lounge Agent

Worldwide Flight Services
04.2024 - Current
  • Conducted regular assessments of customer feedback to identify areas for improvement within the lounge operations.
  • Trained new team members on company policies, procedures, and best practices in customer service excellence.
  • Assisted travelers with special requests, ensuring a comfortable and enjoyable experience during their stay.
  • Assured smooth airport transitions by efficiently managing luggage handling and transportation services.

Medical Billing & Coding Specialist

Affinity Medical Solutions
04.2020 - 07.2022
  • Managed high volumes of medical records efficiently while maintaining strict attention to detail during the coding process.
  • Ensured accuracy in coding through regular audits, identifying discrepancies and areas for improvement.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Maintained strict confidentiality in accordance with HIPAA regulations, ensuring secure storage and handling of sensitive patient information.
  • Reduced error rates in medical billing by maintaining thorough knowledge of insurance regulations and guidelines.
  • Contributed to revenue optimization efforts by identifying under-coded services and providing recommendations for appropriate code assignments.

Medical Receptionist

North Jersey Health & Wellness
03.2018 - 02.2019
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Payroll Assistant

Viventium
03.2017 - 12.2017
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
  • Processed new hire paperwork and documents.
  • Updated employee files with new details such as changes in address or salary levels.

Education

Essex County College
Newark, NJ
09.2015 - 12 2016

High School Diploma -

North 13th St Tech
Newark, NJ
06.2014

Skills

    Strong Work Ethic

    Exceptional communication

    Organization skills

    Time Management

    Telephone skills

    Scheduling

    Customer and client relations

    HIPAA Compliance

    Claims Processing

    Insurance coding (ICD-9 and CPT)

    Insurance Verification

    Medical Terminology

Certification

  • Certified Billing & Coding Specialist

Timeline

Lounge Agent

Worldwide Flight Services
04.2024 - Current

Medical Billing & Coding Specialist

Affinity Medical Solutions
04.2020 - 07.2022

Medical Receptionist

North Jersey Health & Wellness
03.2018 - 02.2019

Payroll Assistant

Viventium
03.2017 - 12.2017

Essex County College
09.2015 - 12 2016

High School Diploma -

North 13th St Tech
Havisha Sukhram