Havyn Byrd
Shelby,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lube Service Technician
Express Oil Change & Tire Engineers
Calera, AL
05.2024 - 11.2025
- Performed routine oil changes, ensuring compliance with safety and quality standards.
- Conducted thorough inspections of vehicles to identify maintenance needs.
- Utilized diagnostic tools to assess engine performance and recommend services.
- Maintained clean and organized work area, adhering to company protocols.
- Assisted in training new technicians on standard operating procedures.
- Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
- Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
- Consistently met or exceeded productivity goals while maintaining a focus on quality workmanship in all services performed on customers'' vehicles.
- Developed strong relationships with customers by addressing their concerns promptly and professionally, earning their trust as a reliable technician.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Tire Technician
National Tire and Battery
Alabaster, AL
04.2023 - 05.2024
- Diagnosed tire issues using advanced diagnostic tools to ensure vehicle safety.
- Installed, balanced, and repaired tires efficiently to maximize customer satisfaction.
- Maintained accurate inventory records for tire stock and equipment management.
- Assisted in training new technicians on safety protocols and best practices.
- Ensured compliance with safety regulations while performing technical services.
- Collaborated with team members to improve service delivery and efficiency standards.
- Resolved customer inquiries regarding tire selection and maintenance options effectively.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
Jail Deputy
Chilton County Sheriff Office
Clanton, AL
12.2022 - 04.2023
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Searched prisoner cells and belongings for contraband and weapons.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Led grid searches to locate and confiscate potential harmful items and contraband.
- Inspected all incoming and outgoing mail for contraband.
- Issued clothing, bedding and other authorized items to inmates.
- Observed conduct of inmates and protected from dangers.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Supervised inmates during day-to-day activities.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Performed head counts, checking cells for missing inmates.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Conducted investigations of crimes committed within prison.
- Maintained records of prisoners' identification and charges.
- Instructed inmates in work assignments and explained tasks.
- Served meals and dispensed medications to inmates.
- Conducted fire, safety and sanitation inspections.
- Guarded facility entrances to screen visitors.
- Inspected locks, window bars, doors and security systems to support escape prevention.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Used appropriate means to discipline prisoners.
- Issued clothing, tools and other authorized items to inmates.
- Reported on quality of inmate work and violations committed by prisoners.
Jail Deputy
Marshall County Sheriff's Office
Guntersville, AL
08.2022 - 11.2022
- Led grid searches to locate and confiscate potential harmful items and contraband.
- Issued clothing, bedding and other authorized items to inmates.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Observed conduct of inmates and protected from dangers.
- Searched prisoner cells and belongings for contraband and weapons.
- Inspected locks, window bars, doors and security systems to support escape prevention.
- Supervised inmates during day-to-day activities.
- Issued clothing, tools and other authorized items to inmates.
- Performed head counts, checking cells for missing inmates.
- Maintained records of prisoners' identification and charges.
- Used appropriate means to discipline prisoners.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Served meals and dispensed medications to inmates.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Instructed inmates in work assignments and explained tasks.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Counseled inmates and responded to legitimate questions, concerns and requests.
Cashier
Hopper's Family Market
Cullman, AL
06.2019 - 12.2020
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Used suggestive selling techniques to promote add-on sales.
- Verified customer age requirement for alcohol or tobacco purchases.
- Discounted purchases by scanning and redeeming coupons.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed refunds for worn, damaged and broken merchandise.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
Education
Some College (No Degree) -
Wallace State Community College - Hanceville
Hanceville, ALHigh School Diploma -
Fairview High School
Cullman, AL06.2021
Skills
- Service Oriented
- Critical Thinking
- Time Management
- Customer Service
- Multitasking and Prioritization
- Verbal and Written Communication
- Data Entry
- Understanding Customer Needs
- Creative Problem Solving
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Upbeat and Positive Personality
- Issue and Complaint Resolution
- De-escalation Techniques
- Adaptive Team Player
- Problem-Solving Abilities
Certification
- CPR certified
- AED Certified
Medical Certification(s)
- I have been thoroughly trained in CPR and AED usage
Education and Training
other,other
Timeline
Lube Service Technician
Express Oil Change & Tire Engineers
05.2024 - 11.2025
Tire Technician
National Tire and Battery
04.2023 - 05.2024
Jail Deputy
Chilton County Sheriff Office
12.2022 - 04.2023
Jail Deputy
Marshall County Sheriff's Office
08.2022 - 11.2022
Cashier
Hopper's Family Market
06.2019 - 12.2020
Some College (No Degree) -
Wallace State Community College - Hanceville
High School Diploma -
Fairview High School