Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Havyn Husband

Havyn Husband

Dallas,TX

Summary

Customer service professional with background in leading bar operations and creating exceptional guest experiences. Successfully managed bar staff, ensuring seamless service and high standards of quality. Strong focus on team collaboration and achieving results, with reliable adaptability to changing needs. Proficient in mixology and customer service, valued for leadership and interpersonal skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mixologist

Whiskey Cake Kitchen & Bar
03.2025 - 07.2025
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.

Lead Bartender

Twin Peaks Restaurants
06.2019 - 03.2025
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Shift Manager

Twin Peaks Restaurants
09.2022 - 01.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.

Server/Bartender

Logan's Roadhouse
11.2017 - 06.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Head Hostess

Logan's Roadhouse
01.2017 - 11.2017
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.

Education

Springtown High School
Springtown, TX

Skills

  • Patience and empathy
  • Efficient multitasking
  • Cash handling accuracy
  • Decision-making
  • Punctual and reliable
  • Handling customer complaints
  • Mentoring and coaching
  • Customer service expertise

Certification

  • Pharmacy Technician Trainee License - 06/2025-06/2027
  • Texas Alcoholic Beverage Commission (TABC) License - 12/2024-12/2026
  • Food Handler's License - 12/2024-12/2026

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Mixologist

Whiskey Cake Kitchen & Bar
03.2025 - 07.2025

Shift Manager

Twin Peaks Restaurants
09.2022 - 01.2023

Lead Bartender

Twin Peaks Restaurants
06.2019 - 03.2025

Server/Bartender

Logan's Roadhouse
11.2017 - 06.2019

Head Hostess

Logan's Roadhouse
01.2017 - 11.2017

Springtown High School

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