Hawa Kaba

Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates. Ensuring that the relationship between Nordstrom and their customers were strong, reliable and coherent. From catering private events held in stores for our top customers to working internally with our logistics team to track a transaction.

Obtained the professionalism and formalities of being the face of an office space. Greeting clients and visitors while answering calls on a multi-line telephone. Organizing each client schedule, conference rooms and waiting areas. Responded to inquiries from callers seeking information. And maintained confidentiality of information regarding clients and company.

Gain expose to the process of behind the scenes of the fashion industry. Negativing NYC to meet with different contacts in stores or showrooms in a timely manner. I've obtained the necessary organization and coordination of the clients' wardrobe and ensure that all the needed fashion pieces and accessories are in place.

Connected each the brand to the consumer. Working internally with team members to increase the positive and favorable impressions of a brand through promotional displays and installations. Maintaining and enhancing the relationship that each brand had with the public. Grew product knowledge and fashion expertise continually, while catering to each consumer's evolving wardrobe.