Hawaii Peppers
Chicago,IL
Summary
Hard-working and dedicated recent graduate, seeking a full/part-time role that allows me to work while also attending part-time college. Looking for a position that allows me to show case my excellent communication, interpersonal skills and my devotion to great Customer Service as a individual and team player.
Overview
2
2
years of professional experience
Work History
Server/Restaurant Waiter
IHOP
07.2023 - Current
- Answers customers' questions, recommends items, and records order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arrange and prepare tables for customers to offer memorable experiences to guests and foster repeat business.
- Collaborates with kitchen staff to facilitate prompt and accurate food preparation.
- Use cash registers and credit card machines to cash out customers.
- Folds napkins and prepared silverware sets to provide adequate supply for host station.
Amazon Warehouse Associate
Amazon
04.2023 - 07.2023
- Completed Stow process, by scanning items into Pods (robotic Shelving)
- Completed 6 side check of items, to ensure quality was superb before placing items into shelving
- Removed empty totes (10-15 lbs) and placed them in correct 5S location to ensure new items were added to be stowed away
- Stooped, kneel and climbed ladder to place items into Pods (Robotic Shelving
- Checked packages and merchandise for damage and notified vendors.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Crew Team Member
Wendy's
10.2021 - 04.2022
- Checked customer's out at register inside of the lobby
- Maintained cleanliness of the lobby of when needed (including, moping, sweeping, wiping down tables)
- Processed customer orders through the drive-thru
- Worked in various conditions cold/hot (retrieving product from walk-in freezer and helping out the cooks at oven)
- Worked well with teammates and accepted coaching from management team.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Associate of Science - Business Administration And Management
City Colleges of Chicago-Richard J Daley College
Chicago, IL12.2025
High School Diploma -
CICS Longwood High School
Chicago, IL06.2023
Skills
- Table Monitoring and Turnover
- Order Accuracy and Delivery
- Transactions and Cash Handling
- Stocking and Replenishing
- Front of House Management
- Verbal Communication
- Prepare Orders
- Drive-Thru Operation
- POS Transactions
- Product Verification
- Basic Mathematical Calculations
- Quality Control
Timeline
Server/Restaurant Waiter
IHOP
07.2023 - Current
Amazon Warehouse Associate
Amazon
04.2023 - 07.2023
Crew Team Member
Wendy's
10.2021 - 04.2022
Associate of Science - Business Administration And Management
City Colleges of Chicago-Richard J Daley College
High School Diploma -
CICS Longwood High School
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