Summary
Overview
Work History
Education
Skills
Timeline
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Hawanatu Dongboi

Boalsburg,PA

Summary

Dynamic and results-driven professional with a proven track record at National Petroleum Company, excelling in customer service and cash handling. Recognized for achieving sales targets and enhancing customer satisfaction through effective problem-solving and teamwork. Adept at fostering relationships and streamlining operations, contributing to a positive and efficient work environment.


Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

5
5
years of professional experience

Work History

Sales Associate

National Petroleum Company-NP Station
03.2022 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Project Assistant Intern

ActionAid
04.2023 - 04.2024
  • Maintained detailed records of project activities, ensuring accurate documentation for future reference and evaluation.
  • Collected data from various sources for analysis, informing decision-making processes throughout the project lifecycle.
  • Received recognition for outstanding performance during internship period leading to an extended contract offer.
  • Assisted in developing presentations to showcase project results to clients or upper management.
  • Handled administrative duties efficiently, reducing workload for the project manager and allowing them to focus on strategic decisionmaking.

Business-administrator

DICOVAT
01.2020 - 01.2021
  • Coordinated company-wide events, including conferences, meetings, and workshops, ensuring seamless execution and positive attendee experience.
  • Oversaw employee onboarding processes, ensuring seamless integration into the company culture from day one.
  • Served as executive staff liaison to several committees.
  • Developed strong relationships with clients and vendors, ensuring timely communication and issue resolution.
  • Facilitated smooth communication between departments during times of organizational change or restructuring.
  • Developed monthly reports.
  • Reduced office expenses by finding smarter solutions for vendors, suppliers and services.

Education

Bachelor of Science - Business Administration And Management

Njala University
Towama Campus
02-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Cash handling
  • Exceptional customer service

Timeline

Project Assistant Intern

ActionAid
04.2023 - 04.2024

Sales Associate

National Petroleum Company-NP Station
03.2022 - Current

Business-administrator

DICOVAT
01.2020 - 01.2021

Bachelor of Science - Business Administration And Management

Njala University

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Hawanatu Dongboi