Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hawo Fiqi

Burnsville,USA

Summary

Motivated professional with a Bachelor’s degree in Social Work and currently pursuing a Master’s degree in Applied Behavior Analysis (ABA). I have eight years of experience supporting individuals with mental and physical disabilities, including experience as a case manager working with juveniles. I also have five years of experience working with children on the autism spectrum as a Level 1 Trainer and Supervisor. I have strong communication, teamwork, and client support skills. I am dependable, adaptable, and committed to helping individuals and families reach their goals.

Overview

12
12
years of professional experience

Work History

Supervisor

Americare Autism center (LLC)
Burnsville, MN
01.2021 - Current
  • Worked with individuals with autism as a Level 1 supervisor and Behavioral Therapist, providing direct support, implementing individualized treatment plans, monitoring client progress, and collaborating with BCBA teams to support behavioral and developmental goals.
  • Managed a team to ensure efficient workflow and meet project deadlines.
  • Created a positive work environment that fostered teamwork and encouraged open communication.
  • Trained new employees on best practices and company policies.
  • Delivered high-quality training for new team members.
  • Observed employee performance regularly to identify areas for improvement. to provide constructive feedback and coaching.
  • Monitored client progress and adjusted care plans.

Case Manager Coordinator

Familywise
Minneapolis, MN
07.2019 - 06.2021
  • Developed guidelines and procedures to enhance delivery of case management services.
  • Facilitated client advocacy and referral services, empowering families with education and resources.
  • Conducted long and short-term program planning to improve methods and procedures.
  • Coordinated with legal services providers, social services agencies, and local judicial systems to support juvenile case management.

Direct Support Professional

Bear Creek Services
Rochester, MN
08.2017 - 10.2019
  • Supported clients daily by assisting with routines, personal needs, and activities, promoting independence and ensuring safety.
  • Delivered individualized care, fostering strong, trusting relationships with clients and families to enhance well-being.
  • Engaged patients and families, offering emotional support and guidance on healthy meal preparation, independent living skills, and adaptation to disability or illness.

Direct Support Professional

Rem River Bluffs
Rochester, MN
03.2014 - 09.2017
  • Provided compassionate care to improve patient outlook and daily living skills.
  • Administered medications according to the care plan.
  • Supported patient participation in recreational activities to enhance overall wellbeing.
  • Documented client progress in charts and logbooks.
  • Maintained clean, organized environment to promote client safety and satisfaction.

Comfort Therapeutic Services (LLC)
  • Worked with children to support their ABA programs and help them develop new skills.
  • Build relationships with children to better understand their needs and behaviors.
  • Created fun activities for children to help improve their mood and behavior.
  • Implemented de-escalation strategies to reduce challenging behaviors and promote a safe, supportive environment.

Intern

Neighborhood House
St. Paul
  • We provided food to the community, including fresh produce and food support.
  • We provided emergency bags for the community in St. Paul during the COVID-19 outbreak.
  • Translated for Somali-speaking immigrants.
  • Registered people to vote during COVID-19.
  • Completed client intakes for food assistance

Education

Bachelor of Social Work -

Metropolitan State University
Saint Paul, MN
12-2021

Associate of Applied Science - Criminal Justice

Rochester Community and Technical College
Rochester, MN
05-2018

High School Diploma -

Mayo High School
Rochester, MN
05-2012

Skills

  • Leadership
  • Active listening
  • Communication skills
  • Dedication to helping others
  • Computer skills
  • Decision-making
  • Reliability
  • Relationship building
  • Emotional awareness
  • Care planning
  • Documentation and reporting
  • Collaboration

Languages

  • Somali, Fluent
  • English, Fluent

Timeline

Supervisor

Americare Autism center (LLC)
01.2021 - Current

Case Manager Coordinator

Familywise
07.2019 - 06.2021

Direct Support Professional

Bear Creek Services
08.2017 - 10.2019

Direct Support Professional

Rem River Bluffs
03.2014 - 09.2017

Intern

Neighborhood House

Comfort Therapeutic Services (LLC)

Bachelor of Social Work -

Metropolitan State University

Associate of Applied Science - Criminal Justice

Rochester Community and Technical College

High School Diploma -

Mayo High School
Hawo Fiqi